Data is easily accessible—and actionable
Time is every manager’s best friend — or worst enemy — depending on how it’s used. With custom-designed Fleet Resource websites and driver e-mail programs, we connect our technology to each client’s business and streamline communications between fleet staff and field, reducing the amount of time spent handling day-to-day driver questions and automating paper-driven processes.
The website makes information (fleet selectors, vehicle status, contact directories and departmental forms, etc.) more easily accessible and actionable. Fleet managers rely on our e-mail “push” programs to create, group and manage driver contacts so they can disseminate fleet announcements and driver automotive news. They can also administer surveys and tests, and get follow-up reports to gauge survey opinions or obtain test scores.
As fleet trends develop or conditions change, our field communication tools enable client staff and drivers to act quickly on time-sensitive events, thus helping to optimize fleet efficiency. Clients who employ a Fleet Resource website average time savings of 20% as a result of fewer driver calls, as well as forms automation.
Exploring and exploiting the discounts
One client negotiated a discounted pricing arrangement with a glass vendor, but the majority of its drivers were arranging glass repairs using other vendors — at costs that were running 25% higher than those of the preferred vendor. ARI saw the savings opportunity and brought it to our customer’s attention along with a recommendation for a fleet policy educational campaign to steer drivers back to the preferred vendor. This initiative improved the frequency and the quality of driver communications. In the next 12 months, our client saw preferred vendor usage jump from 38% to 56%, representing an overall cash savings of 4.5%.