A focus on value & customer satisfaction
Changes brought about by deregulation, globalization, restructuring and the environment are forcing utilities to comply with new regulatory and safety requirements. Continuing to fulfill customer demand for reliable service, these businesses are working hard to stay viable. Frequently they get no additional help to accommodate their new responsibilities and broader scope of operation.
This daunting challenge puts the vehicle fleets of electric, gas, water and telephone utilities center stage and demands greater flexibility and productivity. ARI works with utilities to tailor solutions that fit their business models and fleets. We also customize their vehicles for specific work.
Utilities of all sizes, with fleets ranging from fewer than 100 units to more than 5,000, come to ARI for our experience, responsiveness and history of success delivering:
- Specification development based on actual work done by vehicles
- Supply chain management from order to delivery
- Complete licensing services for every requirement of every utility fleet anywhere, including licensing en route to final destination
- Advanced technology that helps utilities build customer satisfaction and reduce TCO
- Maintenance program customized to individual utility and vehicle requirements
- Funding for equipment with separate lease contracts
- Relationships with upfitters based on quality of product and work, turnaround time, status updates, aftermarket support and pricing
- Garage management system that centralizes maintenance information and maximizes workflow
- DOT, IFTA/IRP and compliance
- Availability of bulk fuel programs
- Strategic consulting for best practices and cost improvement
- Remarketing programs that make a utility's trucks and equipment available to the open market facilitating the highest return
ARI’s knowledge of the utility business, innovative best practices and advanced technology have earned an outstanding reputation for transforming utility fleets from mere overhead expenses to productively managed assets. More than anything, our success is due to hardworking professionals who focus on meeting the business challenges of utilities with the high-value solutions we’re known for.
For more information contact:
Rob Hoysgaard
Utility Business Development Manager
856-787-6563
rhoysgaard@arifleet.com
Success in reaching a higher goal
The Tennessee Valley Authority, a public agency and leading supplier of wholesale power, is committed to social responsibility and practices what it preaches. TVA wanted to distinguish itself as a reliable, cost-efficient operation and set a standard for other utilities in the seven-state region it serves. The agency achieved its goal through a major initiative that reduced operating costs. Outsourcing vehicle maintenance was just one of the many actions taken, and with the help of ARI, TVA saves millions of dollars in maintenance costs every year. The agency was able to cut fleet size from 4,500 to 2,800 vehicles and has eliminated the need for five full-service garages.
Where efficiency (and cost-efficiency) rule
Operating efficiency and value purchasing are two key priorities for a Canadian utility that supplies power to more than half a million homes and businesses. The utility operated two internal garages and used many maintenance vendors throughout the province. Fleet management turned to ARI for help in setting up an effective maintenance reporting and management system to save time and money. We saved both time and money through our Garage Management System, streamlining the maintenance process and keeping vehicles in excellent working order at all times to help the utility minimize the effect of power interruptions. By consolidating all maintenance-repair data in one central system and enabling the operation to run more smoothly, we generated savings of $163,000 for the year.