Success through collaboration
Managing a fleet is complex, specialized work that requires experience. No one fleet management program or service comes ready off the shelf to “fit” another fleet. Each fleet requires a solution that matches its unique DNA.
With a history of success in fleet management of every size and complexity throughout the world, ARI today enjoys a reputation for best-in-class customer support made possible by the innovative way we create fleet solutions.
When a company comes to ARI with a problem, we engage with them to co-create a solution that enables its fleet to perform at peak efficiency. Our solutions grow out of a three-phase process:
- Discovery – We thoroughly learn a company’s business and the role of its vehicles, identifying and prioritizing issues. The smarter we are about a company, the better the work we do for it.
- Custom Design – We avoid “one-size-fits-all” answers and configure a custom solution for each company and fleet from ARI’s extensive portfolio of capabilities and resources.
- Analysis – We analyze all financial matters, including costs, budgets, transition, cost of poor/quality performance, etc., to quantify the cost justification for change.
ARI has the stability of a large firm, the agility of a small one, and a level of innovation that’s just part of ARI. Our joint efforts with each client yield unique solutions for every fleet and business. We adapt fleets to the dynamics of the market; we align a company’s operating disciplines for flexibility and scale, enabling the firm to sustain successful fleet and vehicle performance in an ever-changing, sometimes volatile business environment.
Partnering with client expedites a resale
An example of success that could only happen through shared efforts: A large global carrier chose ARI to remarket the trucks of selected contractors slated to get new vehicles. We avoided the broad resale marketplace, targeting a specialized group of buyers upstream in our client’s channel: the company’s other contractors. For speed and cost-effectiveness, we chose our ARIAutoDirect website as the resale medium. The vehicles were already painted with the right colors and logo, so they struck a chord with targeted contractors and sold out quickly. Working with our client, we expedited sales of these ready-for-work vehicles in a timeframe that exceeded everyone’s expectations.