Why Companies Shouldn’t Overreact to Sandy

A recent blog post in the Wall Street Journal highlights companies disaster recovery practices and their reaction to Hurricane Sandy.  ARI CIO, Steve Haindl, said “the company began planning for Sandy last Thursday to ensure that customer calls were routed to alternate call centers and that its technology operations ‘had the proper resiliency.’”  Haindl also noted that “the full senior management team does a post-mortem and incident management reviews weekly, and will likely do a bigger one once the dust settles on Sandy.”

To read the entire blog post, click here.