Fleet Industry Updates

The latest news on the impact of COVID-19, supply chain delays, and material shortages

When things aren’t business as usual, we’re here to navigate challenging and unprecedented times with you – together. The Holman Way of doing business guides us to treat our people, business partners, and the community at large with respect and care.

SUPPLY CHAIN BULLETIN

Pandemic conditions continue to affect vehicle supply chains in the form of decreased production, material shortages, and volatile demand. As we’ve seen in recent months, material shortages have expanded beyond microchips to include plastics and petroleum-based products, particularly seating foam. Your ARI team is ready to help navigate challenges around shortened factory order timeframes and limited stock vehicle inventory.

  • OEMs are unexpectedly moving up MY21 build-out dates and pushing orders to MY22.
  • Dealers are contending with record-low inventory supply and increased demand.
  • As a result, fleet operators are facing extended timeframes for order to delivery and stock locates, which can drive up costs of rental vehicles and operating costs on older units.

Our teams update this page as new information becomes available. More recent information is displayed in blue. To stay up-to-date on the latest news and insight from around the industry, please consider subscribing to our e-newsletter, The Morning Brake, and industry podcast, Motive.

Please also visit the resource centers on our Canadian and UK websites for updates relevant to those countries.

Industry Information

ARI and our business partners are closely monitoring the impacts to your businesses. We are engaging with industry suppliers on a regular basis, including manufacturers, maintenance providers, upfitters, departments of motor vehicles, and more, to identify any possible service disruptions.

Last Updated: July 22, 2021, 12:00 p.m. EST

Many states and tolling authorities are implementing temporary measures to limit the impact of COVID-19.

  • California. The Bay Area Tolling Authority has resumed electronic toll collection.
  • Illinois. The Illinois Tollway has suspended cash payments and closed their in-person customer service centers until further notice. Tolls will be collected by I-PASS, E-ZPASS, or the Tollway’s online payment portal. Customers without a transponder are encouraged to visit the Tollway’s website to calculate missed tolls within seven days.
  • Maryland – The Maryland Transportation Authority has converted to all electronic toll collection; they are no longer accepting cash or credit cards
  • New Jersey. Cash payments have been suspended on the New Jersey Turnpike and Garden State Parkway. Tolls are being collected by EZ Pass and mail-by-plate system.
  • New York – The New York State Thruway Authority has resumed cash toll collections
  • Pennsylvania – The Pennsylvania Turnpike Commission has converted to all electronic toll collection; they are no longer accepting cash or credit cards
  • Puerto Rico. AutoExpreso is closed until further notice. They will continue to charge for tolls in the meantime.
  • Texas – The Harris County Toll Road Authority has resumed electronic toll collection
  • Virginia – The Virginia DOT has resumed cash toll collections

ARI anticipates other tolling authorities to suspend cash payments and close service centers. We encourage drivers to visit the websites of their their local toll authority for the latest information.

Last Updated: July 22, 2021, 12:00 p.m. EST

New York: New York City continues to issue various violations, but the dispute / hearing process has been suspended until further notice. Fines will not escalate during this time. ARI will continue to invoice clients for processed violations and violations that cannot be disputed. Once the dispute process is restarted, clients should expect to see violations with older dates and a potential surge, depending upon how quickly the city catches up with the backlog of disputes.

Last Updated: July 22, 2021, 12:00 p.m. EST

What’s New:

  • GM: 7/15/2021- GM has announced they have added an additional week of downtime to certain Production Plants due to the lack of microchips to build vehicles. 
  • GM: 7/21/2021: GM announced they will be pausing most of their pickup truck production (Light and Heavy duty Silverado/Sierra trucks) in North America next week (7/26) and expect to resume regular production on 8/2/2021.

Manufacturers:

  • Ford:
    • 6/30/2021 – Ford announced they are prioritizing building customers’ vehicles that were assembled without certain parts due to the industry-wide semiconductor shortage. To do so, they will change some production plans at some plants in North America.
      • Notable Production Plant changes:
        • Chicago Assembly Plant will be down the weeks of July 5, 12, 19 and 26. The plant builds the Ford Explorer, Police Interceptor Utility and Lincoln Aviator.
        • The F-150 line at Kansas City Assembly Plant in Missouri will be down the weeks of July 12 and 19. The plant’s Transit line will be down the week of July 19.
        • Kentucky Truck Plant will be down the week of July 12 and will run two shifts the weeks of July 19, 26 and August 2. The plant builds Ford F-250–F-550 Super Duty Trucks, Ford Expedition and Lincoln Navigator.
          • This will extend lead times on impacted models mentioned above.
    • 6/11/2021 – Ford announced that they have pushed back the Factory Final Order Due Date of the 2021 Escape to 7/30/2021
    • 6/4/2021 – Ford announced that they have moved up the Factory Final Order Due Date of the 2021 Escape to 6/25/2021.
    • 5/21/2021 – Ford moved up the Final Order Due Date for the 21MY F-150 to this Friday, 5/28/2021. Please be sure to alert your clients and place your final orders as early as possible, or no later than 12:00 PM tomorrow, May 26th.
    • 5/19/2021 – Both of Ford’s F 150 plants (Dearborn and Kansas City) will be idled an additional 2 weeks( the weeks of May 31 and June 7). They will also operate on a reduced schedule the week of June 14th. Ford’s Oakville Assembly Complex in Canada, which makes the Ford Edge and Lincoln Nautilus, will be down the week of May 31 through the week of June 21.
    • 5/14/2021 – Ford announced the Final order due dates for a few of their 21MY vehicles; notably the F150 Pickup truck( 6/4/2021). The Louisville Assembly Plant in Kentucky where the Escape and Corsair are manufactured will be down the week of May 24th.
    • 5/5/2021 – Ford announced that it will be extending downtime at key assembly plants because of the ongoing chip shortage. Notably, Michigan, Flat Rock, Kansas City and the Chicago Assembly plants will be down through the week of May 24th.
      • Impacted vehicles include the Ford Explorer and Lincoln Aviator SUVs, Ford Mustang , F-150, and Transit van.
  • GM:
    • 6/17/2021 – GM announced the Order Bank open date for the following models has been pushed back from 7/1 to 8/12 as the allocation amounts have not been finalized by GM.
          • 2022MY Chevrolet Colorado/GMC Canyon (all models)
          • 2022MY Chevrolet Express/GMC Savana Van (all models)
          • 2022MY Chevrolet Silverado/ GMC Sierra ( all Light Duty/Heavy Duty configurations)
          • 2022MY Chevrolet Tahoe/GMC Yukon ( all models)
          • 2022MY Chevrolet Suburban/GMC Yukon XL ( all models)
          • 2022MY Cadillac Escalade/Escalade ESV(all models)
        • GM also extended the downtime at a few of their manufacturing plants due to the microchip shortage
          • This will extend lead times on impacted models; notably the Chevrolet Malibu and Equinox
    • 5/10/2021 – GM announced that the SJP(San Luis Potosí) plant( Equinox/Trax/ GMC Terrain) will be down the weeks of 5/17 and 5/24. The Ramos plant( Blazer) will be down through the week of 5/24. Expect extended order to delivery times.
    • 5/6/2021 – GM announced it will have extended downtime at plants in Fairfax, KS through 7/5/21 and CAMI through 6/28/21. The Lansing Grand River plant will be down through 6/28/21.In addition, GM has idled its Gravatai plant in Sao Paulo, Brazil, in April and May. Models impacted include:
      • Cadillac CT4, CT5, XT4, XT5 and XT6
      • Chevrolet Equinox, Malibu and Camaro
      • GMC Acadia
  • Stellantis:
    • 6/14/2021 – Delayed the Order Bank open date for several 2022 models; notably most of their JEEP lineup(now 7/12/2021) and the RAM Promaster and Promaster City(TBD).
    • 5/19/2021 -The Warren plant which produces the RAM 1500 Classic will be idle through the end of May. The Jeep Compass plant in Toluca, Mexico is also down through May 31st.
      • With these production delays, expect longer order to delivery times to impact our clients.
    • 5/7/2021 – Stellantis has lengthened the shutdowns of its Jeep Cherokee and Chrysler minivan plants through Memorial Day because of the global semiconductor shortage. Expect extended order to delivery times.
  • SUBARU:
    • 6/23/2021 – All Subaru orders placed on or after July 1, 2021 will include an additional $75 charge on the vehicle invoice under the caption “Supply Chain Hardship”. This pass through charge is intended to cover cost increases due to the microchip shortage and will be temporary as Subaru intends to remove this charge once supply chain issues are alleviated.
  • Toyota:
    • 6/11/2021 – Multiple 2022 Toyota models have limited availability or will be allocation based and require pre approval to order.
    • 6/2/2021 -Toyota announced that they have moved up the Factory Final Order Due Date of the 2021 Tundra to 6/10/2021.
    • 5/11/201 – Toyota announced order cutoff due to the microchip shortage for the following MY21 vehicles: Highlander Hybrid, Sequoia, Sienna. When the order bank opens for the 2022 Highlander Hybrid in July, there will be limits on the number of vehicles that can be ordered. Toyota will provide further details on this subject in the coming weeks.
  • Volkswagen:
    • 6/29/2021 – Volkswagen of America Fleet Sales announced the Final Order Due Date for the 2021 Jetta and  2021 Arteon has been moved up to 7/2/2021.
    • 4/27/2021 – Volkswagen announced that MY21 Jetta & MY21.5 Atlas are experiencing production delays due to the global microchip shortage. Please expect order to delivery times to be approximately 20-22 weeks.
  • Smyrna Truck and Cargo: 7/1/2021 – Smyrna Truck has announced a surcharge for all product delivered after July 5, 2021. Please review the surcharge listing below.
    • 6% Van Bodies
    • 9% Flatbeds, Service & Dump Bodies

So far, most upfitters haven’t felt a huge hit by the OEM factories closing, but companies should start adjusting their upfit strategies now before supply chain shortages catch up to upfitters. Check out ARI’s blog on steps you can take to adjust your upfit strategy to roll with the punches. Read the blog.

Last Updated: July 22, 2021, 12:00 p.m. EST

  • 3 Custom Solutions: Business is operating as normal, and they have implemented relative directives from the CDC and applicable health agencies.
  • Action Car and Truck. The business is operating as normal, and they have implemented precautions recommended by national, provincial, and municipal health authorities.
  • Adrian Steel / Adrian Road Redi: Adrian Steel facilities are operating.
  • Advertising Vehicles. Employees are working remotely. There are possible delays with the delivery of vinyl.
  • Altec: Altec production facilities are operating with regularly scheduled operations. Most office employees are working remotely.
  • AM Haire: Business is operating as normal. The company has implemented shift and work-schedule changes to support social distancing. Remote work arrangements are in place for Sales and Admin support and those programs will maintain adequate support for their clients and partners.
  • American Midwest Fleet: The company has limited operations due to a lack of local installers being available. Installations that have been already scheduled will be rescheduled for late April. If an appointment has not been scheduled, they will try to do so as soon as they resume normal operations. They are not shipping any product at this time.
  • ARE: Limited operations due to availability of local installers. Lead times have changed due to the pandemic.
  • Associated Graphics (AGI): Business operating as normal.
  • AutoTrim (Canada): Their office is open but they have limited onsite personnel.
  • Auto Truck Group: All Auto Truck production facilities are operating.
  • Boss Industries: Business is operating as normal.
  • Brown Industries: Business is operating as normal. They have implemented changes to their work schedule to support social distancing and are deep cleaning their facilities.
  • Canfield Equipment Service: Canfield’s production operations have resumed at its facilities in Warren, Michigan and Dundalk, Maryland but they no longer have the capability to receive or ship vehicles and parts from suppliers. Sales and support staff working remotely.
  • Cap-It Truck Accessories: Sales and service department are open, but store hours may vary.
  • Cargo Ease: Operations have resumed, but orders are being produced on a first-come, first-serve basis.
  • Crown Forklifts: Crown is open and complying with public health guidance. They have implemented new health and safety measures to help check the spread of COVID-19.
  • Curry Supply: The company plans to remain open and operate fully within the guidelines of state mandates.
  • Dejana. Dejana facilities are operational.
  • Delivery Concepts: Production has resumed.
  • Demountable Concepts:  Business as usual. Their sales and service staff are working remotely, and they have taken steps to reduce the amount of interaction that occurs on the production floor by social distancing. They have established and implemented communication procedures for employees and managers to deal with circumstances.
  • Derive. Business is operating but all travel has been halted.
  • Designer Decal: Operations have been suspended indefinitely.
  • Drive Products (GW Anglin, Voth, Del Divisions): Business is operating as normal, and they have implemented additional cleaning and sanitizing procedures throughout their facilities.
  • Driverge Vehicle Innovations: The business is operating as normal, and they have implemented relevant directives from the CDC and other health agencies.
  • Doggett Machinery Services: Business is operating as normal. They have implemented social distancing practices in workplaces as well as additional cleaning and sanitizing procedures in their facilities.
  • Eco Vehicle Systems: The company has resumed production and is operating at 100% capacity.
  • ETI (Equipment Technology inc.): Their plant in Oklahoma City restarted production and is operating at 90% capacity.
  • Expertec: Business operating as normal and they are using virtual technology to meet with customers or suppliers as much as reasonably possible. They have also implemented additional cleaning and sanitizing procedures throughout their facilities.
  • Farmbro: Plants are operating to provide essential services only, and most office staff is working from home.
  • Great Dane Trailers: The plans in Danville and Elysburg, Pennsylvania, are closed due to government mandates. The branch in Mt. Joy, Pennsylvania, is open for business because it provides a critical service to the transportation industry.
  • Highway Products: The business is operating as normal while instituting new policies to better ensure the health and safety of employees.
  • John Deere Construction & Forestry: Business is operating as normal.
  • Knapheide: Knapheide is operational and using a rotating work schedule due to a drop in chassis production.
  • Leavitt Machinery: The business is operating as normal, and they have implemented relevant directives from the CDC and other health agencies.
  • Legend Fleet Solutions. Business is operating as normal, and the company has implemented additional cleaning and sanitizing procedures. They report no issues with current or future orders.
  • Leyman Liftgates: Business as usual.
  • Lift Bodies, Inc. Lift Bodies is currently working four days a week and will be temporarily closed on Fridays.
  • Link Belt Cranes: Business is operating as normal.
  • MAACO: Business is operating as normal. They have implemented additional cleaning and sanitizing procedures throughout the facilities.
  • Manning Equipment: Manning Equipment has resumed operations.
  • MARCOM: Business is operating as normal, and they are delivering products at no charge. They have implemented internal changes such as social distancing practices and nightly cleaning of facilities.
  • Masterack. Masterack’s operational facilities have reopened.
  • Mickey Truck Bodies: Mickey has announced that all Mickey Truck Bodies manufacturing plants, Fleet Service Centers, and offices will be closed on Fridays until further notice.
  • Midway. Business is operating as normal.
  • Mobility Works: The business is operating as normal, and they have implemented relevant directives from the CDC and other health agencies. They are offering free delivery within the continental US and virtual appointments for commercial accessible vehicle customers.
  • Monroe Truck Equipment. Business is operating as normal. They have implemented social distancing guidelines, nightly cleanings of facilities, and rules to adhere to all health and safety mandates.
  • Morgan Corp (North America): All of Morgan’s plants are operational, and office personnel are working remotely.
  • Morgan Olson: Operations have resumed but at a slightly reduced capacity. They do have a few supplier concerns due to the pandemic, and their team is monitoring the situation daily.
  • Northland Equipment Company: Business is operating as normal. They are taking precautions by limiting exposure when dropping off vehicles.
  • Palfinger: Palfinger is operating as normal. They have implemented social distancing practices, nightly cleanings of facilities, and all national health and safety mandates.
  • Reading: Reading Truck Body manufacturing will be closed from June 1 to June 12 due to issues with the supply chain and nationwide stay-at-home orders. Truck Equipment locations will operate in June on a location-by-location basis
  • Sabre Equipment: Sabre Equipment is operating as normal.
  • Safe Fleet (Prime Design): Business is operating to meet customer needs. They are encouraging social distancing practices in the workplace.
  • Signature Graphics. The company is using staggered shifts to conduct business.
  • Signature Truck: Business is operating as normal. They are taking measures for swing shift work, which will have complete coverage and should not affect their output of trucks for customers.
  • Simmons Rockwell: The company’s commercial and fleet vehicle sales office is closed until further notice.
  • Sliding Systems: The company is open with limited hours, but their dispatch yard is open. They need 24 hours advanced notice for pickups.
  • Stellar Industries: Stellar Industries is limited visitors into their facilities and limited travel for employees. They are maintaining without delay.
  • Sterling: Business is operating as normal, but they have closed their showroom to the public.
  • Supreme (Wabash National): The company’s upfitting business is running at 50% capacity, and they are evaluating their build schedule based on expected chassis and parts arrivals.
  • TAG / LEER: Production facilities in California are temporarily closed.
  • Time Manufacturing / Vesalift: The company is open for business while most support employees are working from home.
  • Toyotalift. Business is operating as normal.
  • Transit Truck: The company’s factory and administrative offices are currently closed. Service, sales, and parts departments are offering limited service.
  • Transport Graphics: The company is operating as normal.
  • Utilimaster: The facilities in Ephrata, Pennsylvania and Saltillo, Mexico are closed until further notice. All other facilities are open. The upfit sales and sales support teams have limited staff.
  • Vomela. The business is currently operating as normal and contingency plans are in place in the event that something changes.
  • Warner Truck Bodies. Warner Truck Bodies is operating.
  • Warren Install. Business is operating as normal, and contingency plans are in place in the event that something changes.
  • Westport Fuel Systems. The company’s production and manufacturing facilities in Italy fully resumed operations on May 4.
  • Zoresco: Zoresco is closed until further notice.The following locations are able to receive deliveries from 8 AM to 2 PM daily: Turtle Creek, Pennsylvania; Oakwood Village, Ohio; and Monroe, Ohio.

Last Updated: July 22, 2021, 12:00 p.m. EST

Please note that since some states have shut down non-essential businesses, dealerships for vehicle sales will be impacted. This will impede ARI’s ability to purchase, license and deliver vehicles in these states.

United States

Dealerships have now reopened in all 50 states, but some dealerships may be closed or running on reduced hours. ARI recommends contacting them directly to confirm their status.

Subaru has temporarily closed their dealerships in New Mexico.

Canada

Dealerships remain open in all Canadian Provinces, although some dealership groups have closed. The best course of action is to contact the dealerships directly to confirm their current status. Many Service Ontario offices are closed until further notice.

Last Updated: July 22, 2021, 12:00 p.m. EST

  • Liberty Kenworth– 4/20/2021: Kenworth is employing a “partial build” tactic to their production to enable them to continue builds and parking trucks to have the microchips installed at a later date. Scheduling for Medium Duty units is currently at Sept 2021( August 2021 for the Cab over model) . Heavy Duty unit scheduling is currently at January 2022.
  • DTNA- 6/3/2021- DTNA announced a shortage of LED lights for the Freightliner Cascadia from 6/7 through the week of 7/26. If you have customers with builds during this time that would accept halogen headlights please submit a Truck Change Order request as soon as possible for 312-043: Integral headlight/marker assembly. Once the shortage for LED headlights is met, no further order changes will be accepted due to supply limitations also in effect for the halogen headlight.
    • 4/13/2021: Freightliner production never really paused at either plant, but was reduced significantly, based on limited allocation of microchips.
    • Models affected: 2022 M2 106, M2 112, 108SD and 114SD
    • Currently, a firm production schedule exists through mid-June.
    • DTNA will advance their production schedule on a weekly basis, with end of April the new target date for a firm schedule for the remainder of 2021 builds.
    • Average production delay so far has been 5-6 weeks, versus originally communicated 3 ½ months.
    • DTNA still confident all ordered trucks will be built in 2021 Calendar Year.
    • Cancellation policy reverted back to “normal” i.e. 90 days prior to revised production date.
    • New orders are still not being accepted at this time.
      • Expect allocation once the order banks re-open; possibly end of April.
  • Supreme- 4/15/2021: Will no longer accept orders or quotes for the following vehicles due to material shortages created by the pandemic.
    • Dry Freight Vans/ Iner-City/ Spartan Bodies
    • This hold will last until 6/1/2021 or until materials become available.
    • Anything currently on order will be built, however delays may exist on a case-by-case basis. Supreme is working with us to determine impact.

Our network of transporters is fully operational and accepting new assignments.

Last Updated: July 22, 2021, 12:00 p.m. EST

  • AAA: AAA is unable to perform any deliveries with tag and title due to DMV closures, but they are able to pick up and deliver vehicles without them. They are monitoring the situation with DMVs.
  • Acertus: Acertus is reporting some constraints in transportation capacity and disruptions in service due to DMV closures. However, they say that the disruption has been contained and their transportation network is active.
  • American Transportation Company: They remain open for business. Drivers are taking extra precautions by sanitizing all high-touch surfaces on vehicles. Delays are likely due to shutdowns at state and local levels effecting licensing and titling.
  • Auto Driveaway: Auto Driveaway remains open for business, and they are able to issue temporary tags on any weight vehicle. If customers have vehicles in excess of 26,000 lbs, they can issue a 30-day Virginia temporary tag, which is extended for an additional 60 days with the DMV grace period in that state. Drivers are taking extra precautions by sanitizing all high-touch surfaces on vehicles. Delays are likely due to shutdowns at state and local levels, effecting licensing and titling.
  • Cassens Transport. Cassens is operating but on a very limited scale. The terminal in Belvidere, Illinois is temporarily shutting down on April 6 until further notice.
  • IMT Logistics. IMT reports that the only service disruptions that are experiencing are due to DMV closures.
  • MAMO: Remains open for business, but they have stopped pickups and deliveries in the five New York boroughs.  They are seeing delays in licensing due to DMV shutdowns. They are actively tracking all deliveries that were done without plates due to DMV closures, and they are monitoring all states to see when they reopen so they can get hard plates in customer hands as quickly as possible.
  • PARS: PARS remains operational with all office staff telecommuting. All states have begun opening in some capacity. However, many businesses including storage facilities and detail ships, as well as motor vehicle departments, remain closed for operating on a limited schedule creating the potential for case-by-case delays. PARS is monitoring orders previously on hold due to closures or restrictions. They are emailing customers as circumstances change.
  • Ready Logistics: Most states view transportation as an essential business, but there are restrictions in certain jurisdictions.
  • TSOA: Remains open for business and are currently working on a continuity plan. They have not encountered any high degree occurrences that would terminate their abilities to pursue deliveries in a timely manner. They are unable to issue temporary tags in Georgia, Massachusetts, Georgia, Hawaii, Texas, and Washington DC.

Automotive maintenance is an essential business, so many facilities are open but dealing with issues sourcing OEM parts. If you are wondering about how to tackle repairs and maintenance during the pandemic, read our blog on things to consider and strategies you can implement. Read the blog.

Last Updated: July 22, 2021, 12:00 p.m. EST

Our vendor network is functioning. Some local vendors have implemented their business continuity plans and are operating with reduced hours. Some collision repair and glass replacement vendors are reporting issues with sourcing OEM parts as a result of plant and dealer closures. The disruption has not been a major challenge yet, but we expect it to create more of an impact as the shutdowns continue.

  • Belron: Belron is impacted by the governments of Quebec and Ontario imposing restrictions on business providing essential services. As a result of these restrictions and decreased volume, Belron is operating a limited network of service centres. Please visit their website for a current list of available locations.
  • Big O Tires: All locations are open for business.
  • Bridgestone: Bridgestone reopened commercial tire plants April 13 and consumer tire production has resumed.
  • CARSTAR: Most locations are working reduced schedules.
  • Firestone Bridgestone: Has closed two stores in South Carolina and one in Louisiana, and all other locations are now closing at 4:00 or 5:00 pm daily. They are beginning to implement curbside, no-contact service
  • Goodyear: Good year has extended their production shutdown indefinitely due to OEMs shutting production and dealerships closing or operating with less staff. They anticipate that current inventory levels will support the significantly diminished demand. Goodyear service centers are operating 8 a.m. to 5 p.m., Monday through Saturday.Goodyear is also offering free DOT inspections to help keep fleets on the road.
  • Honk: Continues to be fully operational, but stranded drivers are no longer permitted to ride with tow truck drivers.
  • Kal Tire: Kal Tire is providing service to light-duty fleet vehicles and commercial trucks at all locations by appointment only. They are only “emergency only” work on non-essential personal vehicles / retail sales at a select number of locations, which have limited operating hours.
  • MAACO: Most locations are working reduced schedules.
  • Meineke: Most locations are working reduced schedules.
  • Michelin: Has also announced plant closures but said that current inventory levels will support demand. The are dedicating part of their production capabilities to manufacturing PPE masks and ventilators.
  • Midas: All locations are open for business.
  • Mr. Tire: Locations are closed on Saturdays.
  • NTB: All locations are open for business.
  • PACCAR: Continues to produce parts. Customers are not able to buy in bulk, but service centers are fully operational.
  • Pep Boys: Is reducing store hours nationwide.
  • Road America: Is asking drivers to request an Uber or Lyft in lieu of riding along in the tow truck.
  • Road Canada: Is asking drivers to request an Uber or Lyft in lieu of riding along in the tow truck.
  • Safelite: Safelite has lowered its vehicle cleaning fee to $15 from $25. Effective April 15, Safelite is charging a fee to conduct a thorough pre- and post-service disinfection to every surface a technician comes in contact with or near. This includes, but is not limited to: keys/key fob, door handles, steering wheel, hear shift, and dashboard.  Their plan is to include this fee for the next six months and then reevaluate the need moving forward.In addition, Safelite has already implemented several other precautionary measures with technicians. They have been directed to smile and provide a thumbs-up rather than offer a handshake, waive the electronic signature for pre-inspection and service completion, and minimize the vehicle touchpoints during their service and provide the option for a customer contact-free experience. Per recommendation of the CDC, all customer-facing associates will wear a face covering, as well as be trained on cleaning the coverings following wear.
  • Take 5: Most locations are working reduced schedule where they are open 9 am to 5 pm Monday through Friday, normal Saturday hours, and are closed on Sundays.
  • Tire Barn: Locations are closed on Saturdays.
  • Tire Kingdom: All locations are open for business.
  • Tire Warehouse: Locations are closed on Saturdays.
  • Uniban: Uniban has announced that it is now offering a mobile glass program in Quebec that includes ADAS calibration.

Last Updated: July 22, 2021, 12:00 p.m. EST

Rental car providers are considered essential businesses and continue to be operational. There has been a significant decrease in demand.

Some providers have closed some locations. They continue to have nationwide coverage, but vehicles may come from a farther distance and take longer to arrive.

Companies should visit rental providers’ websites for an up-to-date lists of locations.

Last Updated: July 22, 2021, 12:00 p.m. EST

Fueling stations remain open and have been exempt from local closure orders. Our fuel card provider remains operational, including their ability to generate fuel cards.

The used vehicle market was disrupted by the pandemic, with prices dropping as much as 18%. Fortunately, the automotive industry has started to stabilize, and we’ve likely seen the worst of the market volatility. In this blog post, ARI’s Director of Remarketing, Chris Clarke, shared his thoughts on the market moving forward. Read the blog.

Last Updated: July 22, 2021, 12:00 p.m. EST

  • ARI Remarketing. ARI does not require our remarketing personnel to be on-site in order to sell our client vehicles. We have been involved in remote selling for several years and are prepared to continue to sell vehicles with limited to no negative impact on sale times and returns. Some auctions have either closed completely or have put a temporary hold on sales and continue to accept new inventory for future sales. ARI is evaluating each auction location on a daily basis and making decisions to either send vehicles to those auctions to be held or diverting to nearby auctions that are open for business. Our overall strategy is to continue to expose inventory to the competitive bidding market and execute sales that balance price and speed of sale based on the new market dynamics. We are leveraging all tools at our disposal including our network of auctions, our industry leading presence on virtual bidding platforms, our proprietary equipment bidding platform and our recently improved employee sale platform.
  • KAR Global: KAR Global is running Simulcast-only sales at most of their U.S. and Canada locations until further notice as the coronavirus pandemic continues to evolve. While sales will run at their regularly scheduled times, vehicles will not run through the lanes and dealers will not be allowed on the premises. Bids can be placed online via Simulcast on ADESA.com, ADESA.ca or the ADESA Marketplace app.
  • Kesler Schaffer: Kesler Schaffer auto auction has reopened simulcast sales.
  • Manheim: Manheim Hawaii resumed sales this week via Simulcast. The company is running Simulcast-only sales at most of its U.S. locations following the ongoing public health and safety concerns of COVID-19. Manheim’s physical auction locations and digital channels are operational to service buying and selling needs. During sale day, seller representatives will be allowed to represent their vehicles through online seller tools.

The status of Departments of Motor Vehicles is changing rapidly, and ARI is making every effort to update this listing as quickly as possible. Drivers should contact the website of their local DMV for the latest information.

This section now also contains information on temporary tags.

Last Updated: July 22, 2021, 12:00 p.m. EST

  • Arizona-
    • As of 4/15/21 – Appointments and walk-in for all DMV locations.
  • Arkansas-
    • As of 4/15/21 – Open- No restrictions.
  • Delaware –
    • As of 3/1/21 – All DMV locations will be operating at 50% building capacity.
    • Renewal extensions and emissions waivers are no longer in place
    • As of 7/1/21 – All DMV locations will be operating at 75% building capacity.
    • Renewal extensions and emissions waivers are no longer in place.
  • District of Columbia (D.C.)-
    • As of 4/19/2021 –
      • Open for Appointment Only
      • DMV has extended the expiration date for DLs, IDs, vehicle registrations, inspections, ticket payments and ticket adjudication responses expiring Mar 1, 2020 -May 20, 2021 until 45 days after the health emergency ends.
      • As of 6/22/2021- DMV to resume walk-in service beginning week of July 19
      • Restarting on June 1, 2021 – All District-registered vehicles must display valid registration and inspection stickers to avoid penalties and enforcement. Registration renewals are not eligible for in-person transactions. Renew online, on the DC DMV App, or by mail. Vehicle inspection is available on a first come, first service basis
      • Restarting on June 1, 2021 – Any registration renewed with an RPP request on or after June 1 will be subject to new tiered RPP fees
      • Restarting on June 1, 2021 – Any ticket issued after June 1 will be subject to adjudication hearing timelines listed on the back of the ticket. Tickets issued between January 1, 2020 – May 31, 2021 are still eligible for adjudication and payment of the original fine until September 30, 2021
  • Georgia –
    • Effective 4/12/2021 –
      • Appointments are required for ROAD SKILLS TEST ONLY.  This includes Automobile, Motorcycle, and CDL Road Skills Test.
      • Customers are no longer required to schedule an appointment for other in-person services.
    • All County Tag offices are open. No appointment needed except for driving test.
    • Extension ended on 6/15/2020, no further extension has been granted – Grace period issued for temporary tags & registration renewal – those expiring between March 16, 2020 and June 14, 2020 are extended through June 15, 2020
    • Requirements for commercial customers
    • The safety expiration date extension ended Dec. 31, 2020; safety inspection stations have been open since May 15, 2020.
    • Safety inspection certificates/stickers that expire after Dec. 31, 2020, will expire at the end of the month indicated on the certificate/sticker and are not allowed any exemption of the expiration date.
    • Extension ended on 3/31/2021, no further extension has been granted – As of 2/5/21 extension has been issued on all registration renewals that were due to expire on November 30, 2020 and December 31, 2020, extending the expiration dates until March 31, 2021.
  • Iowa-
    • As of 4/19/21 – Appointments only for all DMV locations
  • Kansas-
    • As of 4/19/21 – DMV locations open for appointment only
    • Dealer/fleet services (County Administration Office) remains closed to the public, title processing companies should continue to use drop off method
    • Vehicle registration renewals from July 2020 forward must be renewed in the regularly scheduled month.
  • Maine-
    • As of 4/16/21 –
      • Offices open for appointment only
      • No extensions at this time
  • Massachusetts-
    • As of 4/16/21 – Open for appointment only
  • Michigan-
    • Effective as of 4/19/21 – Open for appointment only effective 6/1/2020
    • All extensions expired on Oct. 1, 2020
  • Mississippi-
    • As of 4/19/21 – No restrictions – Appointment preferred but walk-ins welcomed
  • Montana-
    • As of 4/15/21 – Accepting work & walk-ins at all DMV locations
    • Extension ended on 6/30/2020, no further extension has been granted  –
      • 90 day extension on Initial Tags
      • 30 day extension on Renewals
  • Nebraska-
    • As of 4/15/21 – Multiple county offices are now open and accepting work & walk-ins, with 30 day extensions
      • The following counties are only accepting Mail in ONLY (click for links to site):
Brown Dawes Dawson Dixon Dodge Douglas
Fillmore Franklin Gage Garfield Gosper Greeley
Hall Hamilton Holt Keya Paha Knox Lancaster
Logan Madison Nance Omaha Otoe Pawnee
Phelps Platte Polk Saline Sarpy Saunders
Sheridan Sioux Stanton Thomas Thurston Valley
Wayne Wheeler York DMV
  • Nevada-
    • As of 4/15/21 –
  • North Dakota-
    • As of 4/15/21 – Appointment Only, Online Services, and by Mail
    • Extension ended on 8/31/2020, no further extension has been granted –  All registrations expiring on or after 3/1/2020 will be extended until 8/31/2020 – no further extension has been granted
  • Ohio-
    • Grace period for Ohio Registration Renewals ending on July 1, 2021
    • Offices reopened effective 5/26/20, but extensions are still in place
    • All registrations (including temporary tags) expiring between 3/9/2020 and 4/1/2021 are extended until 7/1/2021
      • Including driver license, CDLs, identification cards, temporary instruction permits, vehicle registrations and vehicle temporary tags
    • OH BMV offering Hardship Temporary Tag valid for 90 days, must be requested directly through BMV online service at www.oplates.com
  • Oklahoma-
    • As of 4/15/21 – No walk-in service at all DMV locations (accepting appointment only)
  • South Carolina-
    • On June 1, 2021, the SCDMV is transitioning to a walk-in approach to better serve customers’ needs due to the substantial increase in customer volume at branch offices resulting from vaccinations and easing of COVID-19 restrictions.
    • As of 4/15/21 –
      • Appointment only for all DMV services at limited locations with limited staff
      • All locations within the state will fully reopen by 5/4//2020 on an appointment only basis
  • South Dakota-
    • As of 4/15/21 –
    • Some counties are accepting work and walk-ins, while others are mail-in ONLY:
      Mail-In Only Counties Accepting Work & Walk-Ins
      Beadle County Brookings County
      Clay County Brown County
      Hughes County Codington County
      Lawrence County Lincoln County
      Pennington County Meade County
      Minnehaha County
      Union County
      Yankton County
    • As of 5/4/21 –
      • Open –  effective 6/1/2020
      • Online services, via mail, or make an appointment for in-person services
      • No further extension has been announced at this time
  • West Virginia-
    • As of 4/15/21 – Appointment only
    • Extension ended on 9/30/2020, no further extension has been granted – Registrations and temporary tags expired after March 1, 2020 will be valid through September 30, 2020 – no further extension will be granted
    • DMV is extending the expiration date of any Driver’s License including Graduated Driver’s License (levels 1, 2, and 3, and includes February expiration dates), Driver’s License knowledge permits, and Commercial Driver’s Licenses (as allowed by the Federal Motor Carrier Safety Administration (FMCSA))with an expiration date beginning March 1, 2020 to March 31, 2021.

As more Departments of Motor Vehicles are reopening across the country, ARI has decided to consolidate information about temporary tags with our daily daily updates to title and registration in the section above.

The Licensing & Compliance Team is closely monitoring the outbreak of the coronavirus and any potential impacts to service for our clients. The situations impacting IRP office operations are changing quickly and we will continue to post updates daily to ensure that we have captured the most up to date information available.

Additional resources are available through the FMSCA COVID-19 website related to various topics including Hour of Service, Cross Border Transportation, CDL impact/requirements and more.

Last Updated: July 22, 2021, 12:00 p.m. EST

Last Updated: July 22, 2021, 12:00 p.m. EST

The topic of personal use charges and tax implications is an area we’re monitoring closely as the impact of COVID-19 continues to evolve. Unfortunately, the IRS has yet to issue any formal update or guidelines regarding any potential changes related to business versus personal use of a company vehicle that cannot be used for business purposes due to the ongoing pandemic.

Given the uncertainty about what may or may not happen, ARI recommends that organizations and drivers should continue to accurately report business/personal mileage in an effort to avoid any potential issues in the future.

ARI will share any guidance or update from the IRS regarding personal versus business use, and will be available to support our clients adjust accordingly and, if need be, apply revisions retroactively. If you have any questions or need additional information, please contact your ARI representative.

Prevention Tips

Our Collective Health is an Investment

Stopping the spread of COVID-19 is everyone’s responsibility. Wear a mask, social distance, and wash your hands.

Please work with ARI and the other Holman companies to read and share resources to help mitigate the risk of COVID-19 in your companies and communities. In addition to your own organizations own instructions for employees, here are useful links to key COVID-19 resources for fleet teams and drivers:

COVID-19 Fleet Feedback Report

Learn how the pandemic has impacted other fleets like yours.

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