Coronavirus / COVID-19 Information

Putting people first is our normal course of business.

When things aren’t business as usual, we’re here to navigate challenging and unprecedented times with you – together. The Holman Way of doing business guides us to treat our people, business partners, and the community at large with respect and care. That empathetic mindset is the compass guiding our collective response to COVID-19.

ARI is considered an essential business. We continue to be fully operational and we’ve executed continuity procedures to support your fleet without compromising the safety of our people. This includes transitioning more than 95 percent of our workforce to remote workstations, and expanding flexible shifts to decrease volume and increase distance for onsite personnel.

On a daily basis, we’re engaging with industry suppliers such as manufacturers, maintenance providers, and fuel retailers to identify any possible service disruptions. We will continue to update this page with the latest information. Please visit the resource centers on our Canadian, UK, and German websites for local updates.

Letter from ARI President Bob White from May 19, 2020

Fleet Industry Update

Latest news on the impact of COVID-19

ARI and our business partners are closely monitoring the impact that COVID-19 is having on our industry. Our Client Relations team will continue to communicate directly with our clients, and we will update this page with new information as we receive it.

Our team is updating this page daily. Any new information that was added to this section in our last update is in blue.

How has COVID-19 Impacted Your Fleet?

As companies are adapting to this new landscape, please fill out our short two-question poll about the impact that COVID-19 has had on your fleet and immediately see how you results compare with other participants.

Take the poll and compare your results

 

Last Updated: May 26, 10:00 a.m. EST

Many states and tolling authorities are implementing temporary measures to limit the impact of COVID-19.

  • California. The Toll Roads in California have temporarily closed their customer-service walk-in center. Customer service is still available through their website or their app. In addition, tolls are suspended by Bay Area Toll Authority (BATA) on roads in northern California: I-580 Express Lanes, I-680 Express Lanes, and SR 237. This change is a result of a decline in traffic, and it frees patrol officers from Express Lane enforcement duties.
  • Illinois. The Illinois Tollway has suspended cash payments and closed their in-person customer service centers until further notice. Tolls will be collected by I-PASS, E-ZPASS, or the Tollway’s online payment portal. Customers without a transponder are encouraged to visit the Tollway’s website to calculate missed tolls within seven days.
  • New Jersey. Cash payments have been suspended on the New Jersey Turnpike and Garden State Parkway. Tolls are being collected by EZ Pass and mail-by-plate system.
  • Pennsylvania. The Pennsylvania Turnpike Commission has suspended cash payments effective Monday, March 16, at 8 pm. All tolls will be collected electronically by using E-ZPASS or the PA Turnpike Toll By Plate program. Officials caution drivers that they should be prepared for confusion at toll plazas while drivers adjust to this change.
  • Puerto Rico. AutoExpreso is closed until further notice. They will continue to charge for tolls in the meantime.
  • Texas. The Harris County Toll Road Authority (HCTRA) resumed collecting tolls on April 29.

ARI anticipates other tolling authorities to suspend cash payments and close service centers. We encourage drivers to visit the websites of their their local toll authority for the latest information.

Last Updated: May 26, 10:00 a.m. EST

New York: New York City continues to issue various violations, but the dispute / hearing process has been suspended until further notice. Fines will not escalate during this time. ARI will continue to invoice clients for processed violations and violations that cannot be disputed. Once the dispute process is restarted, clients should expect to see violations with older dates and a potential surge, depending upon how quickly the city catches up with the backlog of disputes.

Last Updated: May 26, 10:00 a.m. EST

  • Audi: Audi has resumed production of all models except the A4 and A5, which will resume production by the end of May.
  • BMW: BMW’s Spartanburg plant (X3, X4, X5, X6, X7) has restarted and production is back underway with a one shift model. The production scheduling group has been working to revamp the production schedule. Model year change-over is primarily at the end of July. Any new MY20 orders could be moved to MY21 production. BMW’s European plants have resumed operations with a reduced output. This impacts production of the X1, X2, MINI units, and sedans except the 3 series. Model year change-over is at the end f June, so they are already in build-out. Future orders will be MY21’s. BMW’s plant in Mexico (3-Series sedan except PHEV) was scheduled to reopen last week, however a late policy reversal by the Mexican government delayed their ability to reopen. The current plant is to reopen the first week in June.
  • FCA: FCA is resuming production at all North American plants except the one in Belvidere, Illinois on May 18.  That facility will open June 1. The truck and van plant in Saltillo, Mexico resumed operations on May 11. Once production resumes, FCA will begin operation with one shift.
  • Ford: Ford announced that nine facilities in North America reopened on May 18: Chicago Assembly (Ford Explorer, Ford Interceptor SUV, and Lincoln Aviator), Dearborn Truck (F-150 and F-150 Raptor), Kansas City Assembly (F-150 and Transit), Kentucky Truck (Expedition, Lincoln Navigator, F-250, and F-550), Louisville Assembly (Escape and Lincoln Corsair), Michigan Assembly (Ranger), Ohio Assembly (F-350, F-450, F-550 Super Duty Chassis Cap E-Series cutaway and stripped chassis, F-650, and F-750), and Cautitlan Stamping and Assembly (Fusion, Police Interceptor sedan, and Lincoln MXZ). Ford Motor Co. confirmed Wednesday (5/20) that it was forced to temporarily shut down production at two of its plants (Dearborn and Chicago) because of workers testing positive for COVID-19. Production resumed Wednesday night. Any of these facilities previously operating on three shifts will return with two, most two-shift plants will return with one, and one-shift plans will continue with one. This ramp-up process will be gradual as workers adjust to new health and safety protocols and the supply chain comes up to speed. In addition, the Flat Rock Assembly (Mustang, Shelby GT350, and 350R, and Lincoln Continental), and the Oakville Assembly Complex (Edge and Lincoln Nautilus) will resume production May 25 with one shift. Ford’s North American parts depots resumed full operations on May 11.
  • General Motors: GM restarted production at its North American assembly plants on May 18. The company’s component plant in Lockport, New York has resumed limited operations supporting the production of critical components for GM’s customer care and aftersales network.  GM Canada also restarted engine production on May 11.
  • Honda: Honda of America Manufacturing resumed operations at a dozen plants in the United States, Canada, and Mexico on May 11.
  • Hyundai: Hyundai Motor Manufacturing Alabama said it will resume full capacity production with a three-crew, three-shift operation during the week of May 25. The plant has been running one shift for processes such as stamping, welding, painting, and final assembly since May 4.
  • Kia: Production at Kia’s plant in West Point, Georgia will resume on April 27. The company originally stated that the plant was reopening April 13. The corporate office continues working from home.
  • Mazda: Mazda reports that production has not been severely affected.
  • Mercedes Benz: Mercedes Benz announced it will halt production at the car plant in Tuscaloosa, Alabama for the week of May 25 due to a shortage of parts. They plan to make up for the work stoppage later in the summer as the supply chain returns to normal. The van plant in Charleston, South Carolina has reopened.
  • Mitsubishi: Mitsubishi reports that all regional team members and employees at their North American headquarters are workign remotely.
  • Nissan: Nissan has extended the suspension of production at all plants in North America until mid May. Most of their corporate office is working from home and are available to support customers.
  • Subaru: Subaru’s plant in Gunma, Japan tha tmakes the Forester and Crosstrek reopened May 11. Their US headquarters in Camden, New Jersey will remain closed through May 15.
  • Tesla: Tesla’s plant in Fremont, California resumed operation May 11.
  • Toyota: Toyota began gradually resuming production on May 11.Their service parts depots and vehicle logistics centers will continue to operate. They will continue to accept orders at this time. Headquarters employees are working from home. Of the 1,240 Toyota dealerships, there are currently 277 closed for new and used sales and 1 closed for service operations due to COVID-19. Currently, 2 dealerships are not accepting new vehicle deliveries, and many have varied their hours/days. Of the 277 closed dealerships for new and used sales onsite, 276 are still able to sell vehicles online or by appointment only.
  • Volkswagen: Volkswagen Group announced that its facility in Chattanooga, Tennessee resumed production on May 17. This facility makes the Passat, Atlas, and Atlas Cross Sport.In addition, the plant in Emden, Germany that makes the Arteon is open. The plant in Puebla, Mexico that makes the Golf, GTI, Jetta, Jetta GLI, and Tiguan is closed until June 1, and production of the Golf will resume June 8. Volkswagen Group resumed shipments of fleet courtesy deliveries on May 11, and all US ports are open. The company also provided updates on several manufacturing plants.
  • Volvo cars: Volvo resumed production at its plant in Charleston, South Carolina on May 11. Its plant in Torslanda, Sweden reopened on April 20. Volvo Car Americas commercial headquarters is operating remotely, including the Customer Care and Dealer Support Teams.

Last Updated: May 26, 10:00 a.m. EST

  • 3 Custom Solutions: Business is operating as normal, and they have implemented relative directives from the CDC and applicable health agencies.
  • Action Car and Truck. The business is operating as normal, and they have implemented precautions recommended by national, provincial, and municipal health authorities.
  • Adrian Steel / Adrian Road Redi: Adrian Steel will resume production at their headquarters in Michigan the week of May 18, followed by installation at their ship thru facilities the week of May 25. This will be a gradual process in order to adjust to the updated health and safety expectations as well as supply chain lead time modifications.
  • Advertising Vehicles. Employees are working remotely. There are possible delays with the delivery of vinyl.
  • Altec: Altec production facilities are operating with regularly scheduled operations. Most office employees are working remotely.
  • AM Haire: Business is operating as normal. The company has implemented shift and work-schedule changes to support social distancing. Remote work arrangements are in place for Sales and Admin support and those programs will maintain adequate support for their clients and partners.
  • American Midwest Fleet: The company has limited operations due to a lack of local installers being available. Installations that have been already scheduled will be rescheduled for late April. If an appointment has not been scheduled, they will try to do so as soon as they resume normal operations. They are not shipping any product at this time and are currently estimating the week of April 20 to April 27 to begin scheduling.
  • ARE: Limited operations due to availability of local installers. Lead times have changed due to the pandemic.
  • Associated Graphics (AGI): Business operating as normal.
  • AutoTrim (Canada): Their office is open but they have limited onsite personnel.
  • Auto Truck Group: Auto Truck Group’s facility in Bartlett, Illinois reopened May 11. Shipping into and out of locations are different depending on OEM traffic.
  • Boss Industries: Business is operating as normal.
  • Brown Industries: Business is operating as normal. They have implemented changes to their work schedule to support social distancing and are deep cleaning their facilities.
  • Canfield Equipment Service: Canfield’s production operations remain suspended at the facilities in Warren, Michigan and Dundalk, Maryland until 5/4, and they no longer have the capability to receive or ship vehicles and parts from suppliers. Sales and support staff working remotely.
  • Cap-It Truck Accessories: Sales and service department are open, but store hours may vary.
  • Cargo Ease: Operations have been suspended until further notice. Their office staff are monitoring calls and emails so people can submit orders, but their shutdown period will impact lead times.
  • Crown Forklifts: Crown is open and complying with public health guidance. They have implemented new health and safety measures to help check the spread of COVID-19.
  • Curry Supply: The company plans to remain open and operate fully within the guidelines of state mandates.
  • Dejana. Dejana resumed operations on May 4.
  • Delivery Concepts: Production has resumed.
  • Demountable Concepts: Business as usual. Their sales and service staff are working remotely, and they have taken steps to reduce the amount of interaction that occurs on the production floor by social distancing. They have established and implemented communication procedures for employees and managers to deal with circumstances.
  • Derive. Business is operating but all travel has been halted.
  • Designer Decal: Operations have been suspended indefinitely.
  • Drive Products (GW Anglin, Voth, Del Divisions): Business is operating as normal, and they have implemented additional cleaning and sanitizing procedures throughout their facilities.
  • Driverge Vehicle Innovations: The business is operating as normal, and they have implemented relevant directives from the CDC and other health agencies.
  • Doggett Machinery Services: Business is operating as normal. They have implemented social distancing practices in workplaces as well as additional cleaning and sanitizing procedures in their facilities.
  • Eco Vehicle Systems: Production remains suspension, but the company plans to restart production and be up to 100% by May 21.
  • ETI (Equipment Technology inc.): Their plant in Oklahoma City restarted production on March 30 but is only operating at 80 percent capacity. They have also implementing social distancing practices, nightly cleaning of facilities, and other recommendations from health agencies.
  • Expertec: Business operating as normal and they are using virtual technology to meet with customers or suppliers as much as reasonably possible. They have also implemented additional cleaning and sanitizing procedures throughout their facilities.
  • Farmbro: Plants are operating to provide essential services only, and most office staff is working from home.
  • Great Dane Trailers: The plans in Danville and Elysburg, Pennsylvania, are closes as mandated by the governor. Customer pickup and delivering of trailers ceased on March 21. The branch in Mt. Joy, Pennsylvania, is open for business because it provides a critical service to the transportation industry.
  • Highway Products: The business is operating as normal while instituting new policies to better ensure the health and safety of employees.
  • John Deere Construction & Forestry: Business is operating as normal.
  • Knapheide: Knapheide is adopting a rotating work schedule starting May 11 due to a drop in chassis production.
  • Leavitt Machinery: The business is operating as normal, and they have implemented relevant directives from the CDC and other health agencies.
  • Legend Fleet Solutions. Business is operating as normal, and the company has implemented additional cleaning and sanitizing procedures. They report no issues with current or future orders.
  • Leyman Liftgates: Business as usual.
  • Lift Bodies, Inc. Starting May 14, Lift Bodies is working four days a week and will be temporarily closed on Fridays.
  • Link Belt Cranes: Business is operating as normal.
  • MAACO: Business is operating as normal. They have implemented additional cleaning and sanitizing procedures throughout the facilities.
  • Manning Equipment: Manning Equipment resumed operations on April 13.
  • MARCOM: Business is operating as normal, and they are delivering products at no charge. They have implemented internal changes such as social distancing practices and nightly cleaning of facilities.
  • Masterack. Masterack’s operational facilities will be closed between April 27 and May 1. During this time, they will not be receiving or delivering any units, nor shipping any distribution orders. They will open back up on May 4.
  • Mickey Truck Bodies: Mickey has announced that all Mickey Truck Bodies manufacturing plants, Fleet Service Centers, and offices will be closed on Fridays until further notice.
  • Midway. Business is operating as normal.
  • Mobility Works: The business is operating as normal, and they have implemented relevant directives from the CDC and other health agencies. They are offering free delivery within the continental US and virtual appointments for commercial accessible vehicle customers.
  • Monroe Truck Equipment. Business is operating as normal. They have implemented social distancing guidelines, nightly cleanings of facilities, and rules to adhere to all health and safety mandates.
  • Morgan Corp (North America): The company’s three plants in Pennsylvania reopened on March 30 so all facilities are operational. Office personnel are still working from home.
  • Morgan Olson: Operations have resumed but at a slightly reduced capacity. They do have a few supplier concenrs due to the pandemic, and their team is monitoring the situation daily.
  • Northland Equipment Company: Business is operating as normal. They are taking precautions by limiting exposure when dropping off vehicles.
  • Palfinger: Palfinger is operating as normal. They have implemented social distancing practices, nightly cleanings of facilities, and all national health and safety mandates.
  • Reading: Reading Truck Body manufacturing will be closed from June 1 to June 12 due to issues with the supply chain and nationwide stay-at-home orders. Truck Equipment locations will operate in June on a location-by-location basis
  • Sabre Equipment: Sabre Equipment resumed limited operations on April 6.
  • Safe Fleet (Prime Design): Business is operating to meet customer needs. They are encouraging social distancing practices in the workplace.
  • Signature Graphics. The company is using staggered shifts to conduct business.
  • Signature Truck: Business is operating as normal. They are taking measures for swing shift work, which will have complete coverage and should not affect their output of trucks for customers.
  • Simmons Rockwell: The company’s commercial and fleet vehicle sales office is closed until further notice.
  • Sliding Systems: The company is open with limited hours, but their dispatch yard is open. They need 24 hours advanced notice for pickups.
  • Stellar Industries: Stellar Industries is limited visitors into their facilities and limited travel for employees. They are maintaining without delay.
  • Sterling: Business is operating as normal, but they have closed their showroom to the public.
  • Supreme (Wabash National): Operations have been shut down from April 20 to May 1. Their upfitting business is expected to be running at 50% capacity when they reopen on May 4. They are evaluating their build schedule based on expected chassis and parts arrivals.
  • TAG / LEER: Production facilities in California are temporarily closed.
  • Time Manufacturing / Vesalift: The company is open for business while most support employees are working from home.
  • Toyotalift. Business is operating as normal.
  • Transit Truck: The company’s factory and administrative offices are currently closed. Service, sales, and parts departments are offering limited service.
  • Transport Graphics: Operations have resumed as of April 13.
  • Utilimaster: Utilimaster’s plant in North Charleston, South Carolina has resumed operations, the plant in Charlotte, Michigan and the facility in Bristol, Indiana have resumed operations as of April 13. The facility in Kansas City, Missouri is operational. Operations and Ephrata, Pennsylvania and the manufacturing facility in Saltillo, Mexico are both closed until further notice. The upfit sales and sales support teams have limited staff.
  • Vomela. The business is currently operating as normal and contingency plans are in place in the event that something changes.
  • Warner Truck Bodies. The company will start resuming operations between April 22 and April 24 with a small crew. They expect to be at full production by April 27.
  • Warren Install. Business is operating as normal, and contingency plans are in place in the event that something changes.
  • Westport Fuel Systems. The company’s production and manufacturing facilities in Italy fully resumed operations on May 4.
  • Zoresco: Zoresco is closed until further notice.The following locations are able to receive deliveries from 8 AM to 2 PM daily: Turtle Creek, Pennsylvania; Oakwood Village, Ohio; and Monroe, Ohio.

Last Updated: May 26, 10:00 a.m. EST

United States

Several states have shut-down non-essential businesses, which impacts dealerships. This will impede a fleet management company’s ability to purchase, license, and deliver vehicles in these states. The best course of action is to contact the dealerships directly to confirm their current status.

Dealerships remain open in the following states: Alabama, Alaska, Arizona, Arkansas, California (some counties are only allowing dealerships open for repair only) DC, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Louisiana, Maryland, Mississippi, Montana, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.

Dealerships in the following states are only open for repair only: California (some counties have allowed dealerships to reopen), Colorado, Connecticut, Delaware, Hawaii, Illinois Kentucky, Maine, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Jersey, New Mexico, New York, Oklahoma, Pennsylvania (some localities have shelter in place order), Tennessee, Texas (some localities have shelter in place order), Vermont, and Washington.

Canada

Dealerships remain open in all Canadian Provinces, although some dealership groups have closed. The best course of action is to contact the dealerships directly to confirm their current status.

Last Updated: May 26, 10:00 a.m. EST

OEMs source a large percentage of their parts from Mexico, and Kenworth, Freightliner, and Navistar all have factories there. On May 13, the Mexican government classified truck production as an essential business and said factories can reopen on May 18. The period between May 18 to May 31 is designated for plant modifications and safety courses to ensure social distancing and other measures. Assistant Health Secretary Hugo Lopez-Gatell said the automotive industry could begin preparations next week but not fully restart operations until June 1. This will help provide some stability to the supply chain and truck production.

  • Bentley: Bentley has several hundred new chassis in stock, some of which are specific for ARI’s stocking program. There may be delays on the Isuzu FTR and N Series gas as Spartan Motors in Michigan has stopped assembly and shipping.
  • Big Tex Trailer World: The business is operating as normal.
  • Boyer Trucks: Boyer Trucks has begun ramping up their full chassis production. Boyer Trucks had temporarily converted production facilities from chassis assembly to spare parts supplier for at three-week period to support vehicles currently in service. This decision has caused them to roll back their chassis production schedule by three weeks.
  • Creative Bus Sales: Business is operating as normal for parts and service.
  • DTNA (Daimler Trucks North America): DTNA has temporarily suspended production at their facilities in Portland, Mt. Holly, and Cleveland due to instability in the supply chain. They are targeting to resume production on May 25.  In addition, DTNA is planning to reopen plants in Santiago and Saltillo, Mexico on May 18. The Detroit plant is producing engines, axles, and transmissions.
  • Freightliner & Western Star Trucks: Resumed regular truck production at all plants as of April 20.
  • Fuso: Fuso has not made any official announcements, but they have a good mix of gas and diesel trucks.
  • Golden Gait Trailer Sales: The company is closed until April 30 due to a mandate by the state of North Carolina.
  • Hesse Group Cambli: Operations have reopened as of April 13.
  • Hino: Hino has resumed production at its plant in West Virginia. Employees at the corporate headquarters in Novi, Michigan continue to work from home in support of the governor’s executive order until June 1.
  • HFI Isuzu Truck Center: The business is operating as normal, and they have implemented directives from the CDC and other applicable health agencies.
  • Hino: Hino is having productions delays due to some certification with emissions, and adding the current virus conditions has not helped. They report that any orders that have been already placed without VINs will be moved to August production, regardless of the build date. They have limited ground stock but will do their best to source any needs.
  • Hyundai Translead: The company’s plants in Mexico are scheduled to reopen on May 4.
  • Isuzu: Business as usual. Their gas and FTR plants are still in operation and the ports are still accepting chassis.
  • Mack: Medium- and heavy-duty operations are suspended. Heavy-duty truck production is scheduled to resume May 1. The new model medium-duty production start date has been moved from July to September.
  • Navistar: Navistar has resumed production at it’s plant in Springfield, Ohio.
  • Paccar (Kenworth/Peterbilt): Production is shut down until April 27. All dealer service centers are operational, and there is no impact on parts and service. They are not allowing customers to buy in bulk so they do not run low on supplies.
  • Rush Truck Centers: The company remains open for business while most support employees are working from home.
  • Valley Strong: Business is operating as normal. They have new and used vehicles available from Ford, Freightliner, Hino, Isuzu, and Western Star.
  • Volvo: Volvo has restarted low-level production at the New River Valley plant in Dublin, Virgina.

Our network of transporters is fully operational and accepting new assignments.

Last Updated: May 26, 10:00 a.m. EST

  • AAA: AAA is unable to perform any deliveries with tag and title due to DMV closures, but they are able to pick up and deliver vehicles without them. They are monitoring the situation with DMVs.
  • Acertus: Acertus is reporting some constraints in transportation capacity and disruptions in service due to DMV closures. However, they say that the disruption has been contained and their transportation network is active.
  • American Transportation Company: They remain open for business. Drivers are taking extra precautions by sanitizing all high-touch surfaces on vehicles. Delays are likely due to shutdowns at state and local levels effecting licensing and titling.
  • Auto Driveaway: Auto Driveaway remains open for business, and they are able to issue temporary tags on any weight vehicle. If customers have vehicles in excess of 26,000 lbs, they can issue a 30-day Virginia temporary tag, which is extended for an additional 60 days with the DMV grace period in that stateDrivers are taking extra precautions by sanitizing all high-touch surfaces on vehicles. Delays are likely due to shutdowns at state and local levels, effecting licensing and titling.
  • Cassens Transport. Cassens is operating but on a very limited scale. The terminal in Belvidere, Illinois is temporarily shutting down on April 6 until further notice.
  • IMT Logistics. IMT reports that the only service disruptions that are experiencing are due to DMV closures.
  • MAMO: Remains open for business, but they have stopped pickups and deliveries in the five New York boroughs.  They are seeing delays in licensing due to DMV shutdowns. They are actively tracking all deliveries that were done without plates due to DMV closures, and they are monitoring all states to see when they reopen so they can get hard plates in customer hands as quickly as possible.
  • PARS: PARS remains operational with all office staff telecommuting through at least May 31st. All states have begun opening in some capacity. However, many businesses including storage facilities and detail ships, as well as motor vehicle departments, remain closed for operating on a limited schedule creating the potential for case-by-case delays. PARS is monitoring orders previously on hold due to closures or restrictions. They are emailing customers as circumstances change.
  • Ready Logistics: Most states view transportation as an essential business, but there are restrictions in certain jurisdictions.
  • TSOA: Remains open for business and are currently working on a continuity plan. They have not encountered any high degree occurrences that would terminate their abilities to pursue deliveries in a timely manner. They are unable to issue temporary tags in Georgia, Massachusetts, Georgia, Hawaii, Texas, and Washington DC.

Last Updated: May 26, 10:00 a.m. EST

Our vendor network is functioning. Some local vendors have implemented their business continuity plans and are operating with reduced hours. Some collision repair and glass replacement vendors are reporting issues with sourcing OEM parts as a result of plant and dealer closures. The disruption has not been a major challenge yet, but we expect it to create more of an impact as the shutdowns continue. The ARI team is monitoring this situation closely.

There have not been any widespread closures of facilities aside from Discount Tire locations on the west coast. Supply chain disruption remains a concern.

  • Belron: Belron is impacted by the governments of Quebec and Ontario imposing restrictions on business providing essential services. As a result of these restrictions and decreased volume, Belron is operating a limited network of service centres. Please visit their website for a current list of available locations.
  • Big O Tires: All locations are open for business.
  • Bridgestone: Bridgestone reopened commercial tire plants April 13 and consumer tire production will resume the first week of May.
  • CARSTAR: Most locations are working reduced schedules.
  • Firestone Bridgestone: Has closed two stores in South Carolina and one in Louisiana, and all other locations are now closing at 4:00 or 5:00 pm daily. They are beginning to implement curbside, no-contact service
  • Goodyear: Good year has extended their production shutdown indefinitely due to OEMs shutting production and dealerships closing or operating with less staff. They anticipate that current inventory levels will support the significantly diminished demand. Goodyear service centers are operating 8 a.m. to 5 p.m., Monday through Saturday.Goodyear is also offering free DOT inspections to help keep fleets on theb road.
  • Honk: Continues to be fully operational, but stranded drivers are no longer permitted to ride with tow truck drivers.
  • Kal Tire: Kal Tire is providing service to light-duty fleet vehicles and commercial trucks at all locations by appoinment only. They are only “emergency only” work on non-essential personal vehicles / retail sales at a select number of locations, which have limited operating hours.
  • MAACO: Most locations are working reduced schedules.
  • Meineke: Most locations are working reduced schedules.
  • Michelin: Has also announced plant closures but said that current inventory levels will support demand. The are dedicating part of their production capabilities to manufacturing PPE masks and ventilators.
  • Midas: All locations are open for business.
  • Mr. Tire: Locations are closed on Saturdays.
  • NTB: All locations are open for business.
  • PACCAR: Continues to produce parts. Customers are not able to buy in bulk, but service centers are fully operational.
  • Pep Boys: Is reducing store hours nationwide.
  • Road America: Is asking drivers to request an Uber or Lyft in lieu of riding along in the tow truck.
  • Road Canada: Is asking drivers to request an Uber or Lyft in lieu of riding along in the tow truck.
  • Safelite: Safelite has lowered its vehicle cleaning fee to $15 from $25. Effective April 15, Safelite is charging a fee to conduct a thorough pre- and post-service disinfection to every surface a technician comes in contact with or near. This includes, but is not limited to: keys/key fob, door handles, steering wheel, hear shift, and dashboard.  Their plan is to include this fee for the next six months and then reevaluate the need moving forward.In addition, Safelite has already implemented several other precautionary measures with technicians. They have been directed to smile and provide a thumbs-up rather than offer a handshake, waive the electronic signature for pre-inspection and service completion, and minimize the vehicle touchpoints during their service and provide the option for a customer contact-free experience. Per recommendation of the CDC, all customer-facing associates will wear a face covering, as well as be trained on cleaning the coverings following wear.
  • Take 5: Most locations are working reduced schedule where they are open 9 am to 5 pm Monday through Friday, normal Saturday hours, and are closed on Sundays.
  • Tire Barn: Locations are closed on Saturdays.
  • Tire Kingdom: All locations are open for business.
  • Tire Warehouse: Locations are closed on Saturdays.
  • Uniban: Uniban has announced that it is now offering a mobile glas program in Quebec that includes ADAS calibration.

Last Updated: May 26, 10:00 a.m. EST

Rental car providers are considered essential businesses and continue to be operational. There has been a significant decrease in demand.

Some providers have closed some locations. They continue to have nationwide coverage, but vehicles may come from a farther distance and take longer to arrive.

Companies should visit rental providers’ websites for an up-to-date lists of locations.

Last Updated: May 26, 10:00 a.m. EST

Fueling stations remain open and have been exempt from local closure orders. Our fuel card provider remains operational, including their ability to generate fuel cards.

COVID-19 and the corresponding government restrictions have had a profound impact on the used car market. Sellers, buyers, auction houses and transportation providers are adhering to the social distancing and infection prevention protocols recommended by the CDC. In certain markets, auctions and transporters are considered essential businesses and they continue to operate, although in somewhat limited capacities. There are some markets where auctions and transporters are not considered essential and in those cases our partners have been forced to temporarily cease operations.

Last Updated: May 26, 10:00 a.m. EST

  • ARI Remarketing. ARI does not require our remarketing personnel to be on-site in order to sell our client vehicles. We have been involved in remote selling for several years and are prepared to continue to sell vehicles with limited to no negative impact on sale times and returns.Some auctions have either closed completely or have put a temporary hold on sales and continue to accept new inventory for future sales. ARI is evaluating each auction location on a daily basis and making decisions to either send vehicles to those auctions to be held or diverting to nearby auctions that are open for business.Our overall strategy is to continue to expose inventory to the competitive bidding market and execute sales that balance price and speed of sale based on the new market dynamics. We are leveraging all tools at our disposal including our network of auctions, our industry leading presence on virtual bidding platforms, our proprietary equipment bidding platform and our recently improved employee sale platform.
  • KAR Global: KAR Global is running Simulcast-only sales at most of their U.S. and Canada locations until further notice as the coronavirus pandemic continues to evolve. While sales will run at their regularly scheduled times, vehicles will not run through the lanes and dealers will not be allowed on the premises. Bids can be placed online via Simulcast on ADESA.com, ADESA.ca or the ADESA Marketplace app.
  • Kesler Schaffer: Kesler Schaffer auto auction has reopened simulcast sales.
  • Manheim: Manheim Hawaii resumed sales this week via Simulcast. The company is running Simulcast-only sales at most of its U.S. locations following the ongoing public health and safety concerns of COVID-19. Manheim’s physical auction locations and digital channels are operational to service buying and selling needs. During sale day, seller representatives will be allowed to represent their vehicles through online seller tools.

The status of Departments of Motor Vehicles is changing rapidly, and ARI is making every effort to update this listing as quickly as possible. Drivers should contact the website of their local DMV for the latest information.

Last Updated: May 26, 10:00 a.m. EST

Alabama

  • DMV locations are open, but certain local offices may be closed
  • The grace period for registration renewals expiring in March and April has been extended through June 19, 2020

Alaska

  • Appointments only at all DMV locations
  • The grace period for registrations expiring between March 31 and May 10 has been extended until May 11 (the DMV has not said anything about extending this deadline
  • The titling and registration deadlines for new vehicle purchases and relocations has been suspended until July 1

Arizona

  • Appointments only at all DMV locations.

Arkansas

  • The following locations are closed until further notice: Rogers, Gravette, Hamburg, McGehee, Augusta, Cave City, Manila, Ash Flat and Benton
  • Offices that are open may be operating with restrictions on walk-in, appointment and mail-in/drop-off
  • Extension on proof of property tax paid at time of renewal until further notice

California

  • DMV branches are closed but several field offices are open effective May 8.
  • Registration and plate stickers expiring between March 4 and June 29 are extended until June 30.

Colorado

  • As of May 4, DMV locations have begun a phased reopening for certain services
  • 30 day grace period on registration renewals
  • Counties are permitted to waive late fees
  • Dealers are allowed to issue a 2nd temporary tag
  • Counties are permitted to waive late fees
  • Denver has implemented a grace period for newly purchased vehicles that have not been registered until April 9.

Connecticut

  • DMV locations are open for appointments only
  • Registrations, temporary tags, and emissions tests expiring between March 10 and June 30 are extended 180 days
  • VIN verifications are waived until June 30

Delaware

  • No walk-in service at all DMV locations. They are servicing customers by appointment only, and only 10 people are allowed in the facility at a time.

District of Columbia (D.C.)

  • All DMV locations remain closed to the public until June 8
  • Registrations & inspections are extended until 45 days after health emergency concludes

Florida

  • Closed until further notice (extended from April 19)
  • Some driver license and motor vehicle services are offered by county tax collectors or license plate agents and may not be impacted by the FLHSMV office closures
  • The state has not announced a grace period at this time

Georgia

  • DMV locations are open for limited services by appointment.
  • Temporary tags and registration renewal expiring between March 16 and June 14 are extended through June 15

Hawaii

  • DMV branches in Kauai and Maui counties are open; Oahu counties are closed; Hawaii counties are closed until 6/1/2020
  • HDOT inspection stations are now open

Idaho

  • Limited county DMV locations remain open for walk-in service; many county branches are closed
  • Grace period issued – vehicle registrations that are expired or will expire between March 1, 2020 and May 31, 2020, to be valid until June 30, 2020.

Illinois

  • Limited local offices will be open effective May 19
  • Registrations are extended for at least 90 days after Driver Services Facilities reopen

Indiana

  • DMVs are now open for appointments at select locations
  • 60 day grace period on registration renewals
  • Late penalty fees are waived during this period

Iowa

  • Appointments only for all DMV locations
  • Grace period on registration renewals – registration expired Jan. 16, 2020 or later you do not need to renew your registration at this time during the emergency declaration which goes through 5/27/2020
  • Grace period on initial licensing of new vehicles, “Registration Applied For” placard will be valid until the declared disaster is over, May 27

Kansas

  • DMV locations have reopened to the public on a limited capacity
  • Dealer / fleet services (County Administration Office) remains closed public; title processing companies should continue to use the drop off method

Kentucky

  • Significant closures with most county clerks’ offices closed
  • 90 day grace period for registration renewals and temporary tags

Louisiana

  • Closed until further notice
  • Registrations, license plans, temporary tags expiring between March 9 and May 15 are extended until July 31
  • Temporary tags expiring on or before March 9 are extended until June 30

Maine

  • Closed until further notice
  • 30 day grace period issued for registrations and temporary tag that expired as of March 15
  • The 30 day grace period begins following the termination of the state of emergency.

Maryland

  • All Maryland DMVs are closed until further notice.
  • There is a 30-day grace period issued for registration renewals and temporary tags. The 30-day grace period begins following the termination of the state of emergency.

Massachusetts

  • All DMV branches are open for appointment only
  • Passenger plate registrations expiring between 3/1/2020 and 3/31/2020 are extended by 120 days
  • Passenger plate registrations expiring between 4/1/2020 and 5/31/2020 are extended by 60 days

Michigan

  • All locations are closed until further notice
  • Late fees are being waived at this time
  • All registrations, including temporary commercial registrations, expiring between February 1 and June 30 are extended to July 31

Minnesota

  • Closed until May 4, 2020
  • No grace period on registration renewal at this time

Mississippi

  • Closed until further notice (no grace period announced at this time)

Missouri

  • No adjustments or interruptions to service at this time
  • 60-day extension for registrations (including temporary tags), license plates, vehicle safety, and emission inspections expiring between March 1 and April 30.

Montana

  • Limited walk-in services at all DMV locations
  • 30 day grace period for registration renewal

Nebraska

  • No walk-in services at Douglas and Lancaster county locations
  • Grace period announced for registration renewals and temporary tags
  • Governor Ricketts issued an executive order extending the expiration date of all DMV licenses, permits, and registrations (including temporary tags) on or after March 1, 2020 until 30 days after the executive order is lifted.

Nevada

  • Closed until further notice
  • 90 day grace period on any DMV document with an expiration date between March 16 and end of the state of emergency

New Hampshire

  • Appointment only for all DMV services (closing DMVs March 19 & 20 to train staff on appointment only operations)
  • Appointments will only be available at Concord, Dover, Manchester, Newport and Twin Mountain locations
  • 30-day grace period on temporary tags


New Jersey

  • Closed until June 8
  • Online processing capabilities have resumed
  • Registrations, inspection stickers, and temporary tags expiring between March 13 and May 31 are extended until July 31. If those documents expire on June 30, they are extended to August 31. If they expire on July 31, they are extended to September 30.

New Mexico

  • Branches are closed until June 1
  • There are no announced grace period at this time but law enforcement is encouraged to not issue citations for expired registrations

New York

  • All DMV locations are closed until further notice
  • All registrations, including 45-day temp tags issued by dealers, expiring on or after March 1 are extended until further notice

North Carolina

  • Appointment only for all DMV services
  • All registrations and temporary tags expiring between March 1 and August 1 are extended by five months
  • All vehicle inspection authorizations expiring between March 1 and August 1 are extended by five months

North Dakota

  • No walk-in service at DMV locations (mail-in or appointment only)

Ohio

  • Closed until further notice
  • All documents extended until December 1 or 90 days after the end of the declared disaster (whichever comes first). This includes driver licenses, CDLs, identification cards, temporary instruction permits, vehicle registrations, and vehicle temporary tags.
  • The Ohio BMV is offering Hardship Temporary Tags valid for 90 days. They must be requested directly through BMV online service at www.oplates.com

Oklahoma

  • No walk-in service at all DMV locations (accepting appointment only)

Oregon

  • Open for appointments only
  • Grace period is extended until the state of emergency is lifted

Pennsylvania

  • DOT branches are closed until further notice
  • Registrations expiring between March 16 and May 31 are extended until June 30

Puerto Rico

  • Offices are closed until May 26
  • Registrations, license plates, and other permits expiring between Mach 1 and April 30 are extended to June 30.

Rhode Island

  • Closed until further notice
  • 90 day grace period on registration renewal expiring btw March 1 and May 31
  • 90 day grace period on temporary tag issued btw March 1 and May 31

South Carolina

  • Appointment only for all DMV services at limited locations with limited staff
  • All DMV locations will fully reopen on May 4 on an appointment-only basis

South Dakota

  • Closed until May 31, 2020 (extended from May 4, 2020)
  • Registrations expiring between March 1 and May 31 are extended until 60 days after termination of the state of emergency
  • Temporary seller’s permits expiring beginning March 16 are extended until 60 days after termination of the state of emergency

Tennessee

  • Effective May 18, select services are available at DMV locations
  • Registrations expiring between March 12 and May 31 are extended to June 15
  • Inspections of light-duty vehicles required between March 12 and June 15 are extended until June 15


Texas

  • DMV locations open for appointment only effective 5/26/2020.
  • There is a significant impact to the County Tax Assessor offices. Please refer to https://www.txdmv.gov/covid-19 for current closures
  • 60 day extension on TX temporary tags
  • All counties have been granted a temporary extension to obtain initial registration, renewal, and vehicle titling. In effect until 60 days after Texas DMV notifies the public of normal title and registration services resumed.

Utah

  • As of May 1, all DMV locations are open for appointments
  • Registrations expiring between March 6 and April 30 are extended until May 15
  • Temporary permits are extended from 15 days to 30 days

Vermont

  • No walk-in service at all DMV locations (mail-in only)
  • 90 day grace period on registration renewals

Virginia

  • Effective May 18, locations will begin to reopen in phases for limited services
  • 90 day extension for vehicle registrations expiring from 3/1/2020 to 4/30/2020; 60 day extension for vehicle registrations expiring from 5/1/2020 to 5/31/2020

Washington

  • Select Vehicle Licensing Offices are open and providing service in person. We recommend checking the status of the local VLO online and calling ahead.

West Virginia

  • Branches are open effective May 26 by appointment only
  • Most local license service agencies are now open
  • 90 day grace period on registration renewal and temporary tags expiring between March 1 and May 30, 2020 (previously only March and April were extended)

Wisconsin

  • No walk-in service at all DMV locations (accepting appointment only)
  • 90-day extension for vehicle registrations in Kenosha, Milwaukee, Ozaukee, Racine, Sheboygan, Washington, and Waukesha counties which require emissions testing.

Wyoming

  • Limited walk-in services (DMV allowing no more than 10 people in building; may vary by DMV location)

The situations impacting DMV operations has had an impact on all services especially the initial licensing of new vehicles.  As delays are impacting the completion of this critical task the states listed below have added extensions or adjustments to the temporary tag or permit process.

Last Updated: May 26, 10:00 a.m. EST

California

  • Temporary operating permits expiring on or after March 4 are extended to June 22

Colorado

  • Dealers can issue a 2nd temporary tag
  • Counties are permitted to waive late fees
  • Denver CO had implemented a grace period for newly purchased vehicles that have not yet been registered through April 9, 2020

Connecticut

  • Temporary tags expiring between March 10 and June 30 are extended 180 days

Georgia

  • All temporary tags (TOP) set to expire between March 16 and June 14 are extended to June 15

Idaho

  • Dealer-issued temporary tags for sales between 3/17/2020 and 5/31/2020 are valid for 60 days

Illinois

  • Temporary tags will be extended for 90 days from the date in which the Secretary of State reopens

Iowa

  • Grace period on initial licensing of new vehicles, “Registration Applied For” placard will be valid until May 27

Kansas

  • Kansas is offering an extension on temp tags indefinitely at this time

Kentucky

  • 90 day grace period issued for temporary tag

Louisiana

  • Temporary tags expiring on or before March 9 are extended until June 30

Maine

  • 30 day grace period issued for temporary tags that expired March 15
  • The 30 day grace period begins following the termination of the state of emergency

Maryland

  • 30 day grace period issued for temporary tag
  • The 30 day grace period begins following the termination of the state of emergency.

Michigan

  • All temporary registrations are extended until July 31

Missouri

  • 60 day extension on expiration dates between March 1 and April 30

Montana

  • 60 day grace period issues for temporary tag

Nebraska

  • All temporary tags obtained after 3/1 are extended 30 days
  • The 30 day grace period begins following the termination of the state of emergency

Nevada

  • 90-day grace period on any DMV document with an expiration date between March 16 and the end of the state of emergency

New Hampshire

  • 20-day plates executed on or after February 26 are automatically extended to May 31

New Jersey

  • Temporary tags expiring between March 13 and May 31 are extended to July 31
  • Temporary tags expiring on June 30 are extended to August 31
  • Temporary tags expiring on July 31 are extended to September 30

New York

  • All registrations, including 45-day temp tags issued by dealers, expiring on or after March 1 are extended until further notice

North Carolina

  • All temporary registrations expiring between March 1 and August 1 are extended by five months

Ohio

  • Temporary tags expiring during the declared State of Emergency shall remain valid until December 1 or 90 days after the declared emergency ends, whichever comes sooner. The State of Emergency was declared March 9.
  • The Ohio BMV is offering a Hardship Temporary Tag valid for 90 days, must be requested directly through BMV online service at www.oplates.com

Oregon

  • All temporary tags are extended until state of emergency is lifted (no specific timeframe provided)

Pennsylvania

  • Temporary registrations expiring between March 16 and May 31 are extended through June 30

Rhode Island

  • All temporary plates issued between 3/1 and 5/31 are valid for 90 days

South Carolina

  • All temporary plates/permits expiring between 03/01 and 06/30 are extended until 07/01

South Dakota

  • Temporary seller’s permits expiring beginning March 16 are extended until 60 days after termination of the state’s state of emergency

Tennessee

  • Expiration date for temporary tag / permit issued after March 1, 2020 are extended to June 15, 2020.

Texas

  • 60 day grace period issued for temporary tag
  • The 60 day grace period begins following the termination of the state of emergency

Virginia

  • 90 day extension for vehicle registrations expiring from 3/1/2020 to 4/30/2020; 60 day extension for vehicle registrations expiring from 5/1/2020 to 5/31/2020

Washington

  • If a temporary dealer permit is expired and the dealership is closed, a temporary registration permit can be requested from a Vehicle Licensing Office. These can be requested multiple times depending on how long the dealership is closed.

West Virginia

  • 90 day grace period issued for temporary tag expiring between March 1 and April 31, 2020

The Licensing & Compliance Team is closely monitoring the outbreak of the coronavirus and any potential impacts to service for our clients. The situations impacting IRP office operations are changing quickly and we will continue to post updates daily to ensure that we have captured the most up to date information available.

Additional resources are available through the FMSCA COVID-19 website related to various topics including Hour of Service, Cross Border Transportation, CDL impact/requirements and more.

Last Updated: May 26, 10:00 a.m. EST

Alabama

  • Temporary waiver issued for IRP and IFTA if engaged in relief efforts
  • 2020 IRP renewals are extended through June 19

Arizona

  • No adjustments or interruptions to service at this time

Arkansas

  • No adjustments or interruptions to service at this time

California

  • March expirations are extended until May 15, 2020

Colorado

  • Colorado is waiving registration late fees, providing registration extensions, and issuing weight exemptions in response to the COVID-19 virus
  • Expiration dates have been extended through May 17

Connecticut

  • Offices are closed to the public until further notice
  • The expiration dates of all vehicle registrations and permits that expire between March 10 and June 8 are extended for 90 days

Delaware

  • No adjustments or interruptions to service at this time

District of Columbia (DC)

  • Waiving law enforcement on expired apportioned plates
  • Registrations expiring between March 1 and June 8 are extended to July 23

Florida

  • IRP/IFTA registration requirements have been suspended for emergency relief efforts
  • IRP expirations that expire on April 30 are extended for 30 days

Georgia

  • Georgia is waiving IFTA/IRP requirements associated with fuel permits until May 16, 2020 for vehicles providing direct assistance due to the COVID-19 emergency
  • IRP registrations are extended to June 15

Idaho

  • No adjustments or interruptions to service at this time

Illinois

  • Closed until further notice
  • IRP registrations are extended for at least 90 days after Driver Services Facilities reopen

Indiana

  • Indiana has temporarily waived IRP and IFTA registration requirements
  • IRP registrations expiring March 31 or April 30 are extended until May 31

Iowa

  • IRP credentials will remain valid even if they are expired, and late fees will not be assessed until the declared disaster has ended, which is currently scheduled for May 27

Kansas

  • 60 day grace period issued for IRP renewal
  • IRP requirements waived for relief efforts
  • Carriers can haul 10% over weight

Kentucky

  • 90 day grace period for IRP Renewals

Louisiana

  • IRP registrations are extended until June 30, extended from May 31.

Maine

  • Closed until further notice
  • 30 day grace period issued for registrations and temporary tag
  • The 30 day grace period begins following the termination of the state of emergency

Maryland

  • Suspended enforcement against IRP units until further notice

Massachusetts

  • No adjustments or interruptions to service at this time
  • Staggered IRP renewal mailing and assigned customers a specific month to renew
  • May mailing – Fleets 28877002 to 351880001
  • June mailing – Fleets 20001 to 28876001

Michigan

  • Closed until further notice
  • Waived actions on expired units until end of July 2020

Minnesota

  • No adjustments or interruptions to service at this time

Mississippi

  • Apportioned registrations that expire in April 30 will be extended through May 31
  • Suspended IFTA/IRP requirements for Motor Carriers engaged in relief efforts

Missouri

  • Temporarily suspending all IRP trip and fuel permit requirements

Montana

  • Montana is extending the March expiration dates of IRP license plates until further notice
  • Montana is relieving hours of service

Nebraska

  • Vehicle registrations that expire on or after March 1, 2020, are valid until 30 days after the lifting of the declaration of emergency
  • Late filing penalties and interest have been waived

Nevada

  • Temp waiver has been issued for IFTA/IRP units until further notice
  • Offices are closed

New Hampshire

  • No adjustments or interruptions to service at this time

New Jersey

  • 60 grace period on IRP renewals

New Mexico

  • Implementing a streamlined process for emergency expedited special permits that would allow motor carriers to transport a load up to 88,000 pounds

New York

  • All DMV offices are closed until further notice
  • IRP vehicle registrations and temporary registrations expiring on or after March 1, 2020 are extended through June 6

North Carolina

  • Temporary waiver of hours of service, permits fees for overweight and over-dimensional vehicles, and registration and licensing requirements in response to the pandemic COVID-19 emergency
  • Registrations that expire on or after March 1 and before August 1 are extended by five months

North Dakota

  • No 60 day grace period on renewals

Ohio

  • No law enforcement action on IRP units until further notice

Oklahoma

  • Oklahoma is temporarily suspending the fees for oversize/overweight permits and registration licensing/operating authority requirements for vehicles involved in emergency support efforts  Oklahoma also requests the suspension of enforcement against registrants with expired plates through June 11

Oregon

  • Oregon is temporarily suspending the requirements for oversize/overweight permits, permits and interstate registration requirements for commercial transportation, trip permits, insurance requirements, and hours of service The suspensions apply to registrants providing relief during the COVID-19 emergency

Pennsylvania

  • Locations remain closed without a confirmed reopen date
  • Registrations that expired between March 16 and May 31 are extended to June 30

Rhode Island

  • No adjustments or interruptions to service at this time

South Carolina

  • Temporarily waive IRP and IFTA requirements for out-of-state vehicles
  • Extended registrations that expire March 1 through June, 30, 2020, until July 1, 2020

South Dakota

  • No adjustments or interruptions to service at this time

Tennessee

  • IFTA/IRP requirements are temporarily waived through June 30

Texas

  • Mailing in paperwork only
  • Will cause significant delays

Utah

  • Suspended IRP registration requirements until further notice

Vermont

  • 90 day grace period on IRP registration renewals

Virginia

  • Emergency waiver on registration renewals until June 14

Washington

  • Issued a temporary waiver of IRP, IFTA, 3-day trip, and special fuel permit requirements due to the COVID-19 virus
  • The expiration dates for IRP plates and TOA are extended to June 30

West Virginia

  • Extending any IRP registrations with an expiration date of March through August 1, 2020
  • Beginning May 26, 2020 West Virginia will be offering appointments for services that must be done in person

Wisconsin

  • No adjustments or interruptions to service at this time

Wyoming

  • Suspended IRP/IFTA requirements until further notice

Last Updated: May 26, 10:00 a.m. EST

The topic of personal use charges and tax implications is an area we’re monitoring closely as the impact of COVID-19 continues to evolve. Unfortunately, the IRS has yet to issue any formal update or guidelines regarding any potential changes related to business versus personal use of a company vehicle that cannot be used for business purposes due to the ongoing pandemic.

Given the uncertainty about what may or may not happen, ARI recommends that organizations and drivers should continue to accurately report business/personal mileage in an effort to avoid any potential issues in the future.

ARI will share any guidance or update from the IRS regarding personal versus business use, and will be available to support our clients adjust accordingly and, if need be, apply revisions retroactively. If you have any questions or need additional information, please contact your ARI representative.

Prevention Tips

Safety Tips for Fleet Drivers

Your health and safety is our first priority. ARI is working with our clients and partners to publish resources to help you mitigate the risk of COVID-19 to your employees. Drivers should follow guidelines published by the CDC and applicable health agencies, government mandates, and employer instructions.

Here are useful links to key COVID-19 resources for fleet teams and drivers:

What Are Your Recovery Plans?

ARI is regularly publishing recommendations for companies to navigate the road to recovery. Please fill out a brief, three-question poll about your fleet recovery plans. You will be able to immediately see how your results compare with other participants.

Take the poll.

If your industry and business have been severely impacted by the pandemic, you may be facing difficult decisions involving your fleet as you work to overcome trying economic conditions. If you’re faced with decreased demand or halted operations, this is the time to remain agile and look for creative solutions to help sustain your business now without sacrificing future success.

When revenues are down and cash flow has slowed, selling some of your vehicles and equipment is a plausible, short-term option for reducing your fixed expenses and generating much needed capital. If you are ready to create a plan, you need to determine how to choose which vehicles and equipment will go, and make certain you’re prepared for the long-term effects.

Are you asking the right questions to achieve your goals?

Your strategy for liquidating your vehicle and equipment inventory should address two key goals: to eliminate a portion of your operating expenses, and to maximize returns. However, there’s a third factor to keep in mind as well – be mindful of inadvertently driving up operating costs associated with aged vehicles.

As you look to reduce your fleet size, you’ll want to avoid shifting too much of your operational burden onto your older, more costly assets. Here are three common mistakes to avoid, and three questions to ask instead.

AVOID: Selling vehicles that are still useful to your business in the long run.

ASK: How often are the vehicles DRIVEN?

Vehicles that are in high demand are likely helping you generate revenue. You don’t want to interrupt that prosperity, so if you have to dispose of active vehicles, go for the older or higher mileage vehicles and equipment that are utilized less.

Since these older units are no longer operating in prime condition, they are likely incurring higher expenses for fuel and maintenance compared to newer, more efficient vehicles. Cut those excess costs by retiring these units, particularly those in a positive equity position.

AVOID: Finding your fleet shorthanded when business ramps up.

ASK: How soon will DEMAND rebound?

Before prioritizing any vehicles or equipment for resale, consider when your company will feel any pain associated with selling these units. Although a lot of uncertainty remains, try to anticipate how quickly demand may ramp up once economic conditions begin to improve. You don’t want to be caught shorthanded. In some cases, you may want to consider parking certain vehicles and equipment instead of selling them. Temporarily parking your higher-cost assets can help lower operating costs without reducing your inventory, ensuring you have vehicles ready as business returns to normal.

AVOID: Selling quickly without a value-based strategy.

ASK: How many DOLLARS can you recoup?

You can reduce fixed expenses by selling leased vehicles if their resale value exceeds the amount owed. Also, selling owned assets is an easy way to generate cash from sale proceeds. You should look for a resale partner with expertise in assessing the current used vehicle market to help determine the value of your vehicles and equipment, especially when conditions are highly disrupted like they are right now.

Most importantly – ask for help

If you’re not sure where to start, or if you’ve complied an initial list of assets for potential sale, ARI can help. We can advise which vehicles and equipment can yield the greatest returns in light of current market trends, and help you explore strategies for your specific needs, including quick asset liquidation for immediate cash infusion when you need it most.

As your organization continues to adapt and respond to the uncertainty of COVID-19, let us help you explore creative ways to streamline your operating costs in a way that works for your unique circumstances, and ultimately position your business for a brighter tomorrow.

As governments across the globe work on mapping out potential paths back to normalcy, people are coming together (virtually, of course) more than ever. We’re all facing a diverse range of challenges at the moment. Some are entering their second or third month of working remotely, others are still out in the field delivering essential services, and many are dealing with the challenges of reduced hours and temporary furloughs due to closures. Despite these differences, we are united in the desire for a timely, safe return to more familiar lives.

If you’re already tackling initiatives to bolster your fleet and business health, and caring for yourself and your family, what’s next on the list? Consider putting those keen leadership skills to work toward giving your company’s emotional health a fresh boost! All it takes is an open heart and an extended hand to spark positive results for your business and the people that keep it running.

While your primary responsibility may revolve around vehicles, the fleet includes drivers and other employees, too. Happy employees translate into happy customers, so don’t hesitate to collaborate with your Human Resources and employee engagement counterparts to boost morale.

Check out the ideas below, and download this portable list to share with your colleagues:

Give your team something to feel good about

  • Overcoming challenges is something worth celebrating, so make time to recognize your team and colleagues daily. Simply maintaining our regular duties in the face of unprecedented hurdles is anything but regular, so acknowledge when you see others hanging tough!
  • Fostering a sense of teamwork is more important than ever. Many teams are split between working from home and working in the field, and it’s normal to feel disconnected right now. Pull those who work independently into a larger group and let them celebrate what everyone is achieving collectively, and find ways for essential workers to join in, too.

Help everyone feel connected and informed

  • Feeling out of the loop can increase peoples’ anxieties. Share whatever information you can about what’s happening across your organization so employees have an understanding of where they stand, and what may come next. A strong sense of confidence in communication channels can will mitigate fear of “being in the dark.”
  • “All work and no play…” makes quarantine feel super monotonous. You can break up the day by giving everyone the chance to talk, smile, and laugh about non-work related topics together. Use all the resources you can, from your company intranet to your social media channels, and video-based communication platforms.

Open the door and let others know you care

  • When you are brave enough to be transparent about your own circumstances, those around you will feel more secure opening up about what they’re facing throughout the day. Creating a compassionate environment through empathy can make it easier for others to reach out and connect with others who are experiencing similar challenges. Not everyone is comfortable engaging personally in the workplace, and that’s okay. Consider this the virtual equivalent of an “open door” that some will walk through, and others may take the cue but choose to confide in a friend or relative instead.
  • Your colleagues may want to reciprocate, so let them offer their support to you as well. In the end, you’ll strengthen your mutual respect and relationships.
  • If your company offers wellness tools like telemedicine or mental health support, remind team members that they are available. Also encourage people to connect with available resources for childcare, work-life balance, remote fitness classes, etc.

Click here for a PDF version of this infographic.

Focusing on tomorrow

“With the new day comes new strength and new thoughts.” ― Eleanor Roosevelt

Relative to your fleet, you want to keep your drivers as safe and healthy as possible. You’ve likely shared plenty of fleet guidelines for driver distancing, vehicle sanitization, and remote practices, but ensuring everyone gets the emotional support they need is just as critical. By caring and spreading compassion in as many areas of your life as possible, including your workplace, you will strengthen relationships, others, and even yourself.

As you’re planning for the remainder of 2020, tap into your ARI resources. We’re analyzing what industry best practices may look like in the new normal, and can support you in adjusting your fleet spend, vehicle ordering, remarketing, and other areas to align with your company’s needs.

Before COVID-19 came to town, your business had organizational objectives that your fleet operation played a critical role in achieving, such as budget compliance, productivity metrics, customer satisfaction, profit, and so forth.

In light of the pandemic, you’re likely now facing a vastly different budget scenario, your replacement schedule will need adjusting based on availability (and that budget, too), you’ve had to tune your preventive maintenance plans, and so forth.

So where do you start? How can you carefully balance your “then” with your “now” as you look ahead? This are questions posed by other fleet professionals just like you as OEM factories are reopening and a number of states loosen their shelter-in-place mandates.

Take a fresh look at fleet basics

Although “normal” feels like a lifetime ago in so many ways, as you build a fleet recovery plan, it’s still important to revisit best practice building blocks and original business priorities as you move toward your newly defined operating state.

While some practices may not be achievable due to current conditions, others will serve as beacons of normalcy for your fleet. Below are some questions to consider as you’re mapping out your pandemic recovery plan.

1. Financial Decisions

  • Is your fleet overseen by one team who enforces a single policy and uniform processes across the board, or do fleet management practices vary by region or leader?
  • Do you annually review and update your fleet management roadmap, or does planning occur on a more reactive basis?
  • Have you consolidated to a single fleet management company or do you have more than one company managing various aspects of your fleet?
  • What department does fleet report to – Finance? HR? Operations? Procurement? Risk/Safety? Sales? Itself? All of the above?
  • How much of your daily workload is spent on fleet?
  • COVID-19 Considerations: How have fleet oversight processes and funding decisions been affected by COVID-19? What was a short-term adjustment, and what needs to continue into the foreseeable future?

2. Supply Chain

  • Are your vehicle specs and upfits standardized based on job function and/or business need?
  • Do you review your selector annually to ensure the vehicles are still meeting your priorities for budget and performance?
  • How many vehicles do you get from dealer stock? Have you fully explored opportunities for OEM incentives?
  • COVID-19 Considerations: Do any of your specs need revision based on short-term utilization decisions and/or budgetary changes? How will you adjust your order quantities?

3. Connected Vehicles

  • Do you have telematics devices in some or all of your vehicles to track driver behavior, vehicle performance, optimization, etc.? What was the primary reason for this decision?
  • Are you able to see all of your vehicles and analyze all of your fleet expenses in one resource, or do you need to piece together data from various systems to achieve a consolidated perspective?
  • COVID-19 Considerations: Do any units need to be reactivated? How will the pandemic’s impact on your business affect any future telematics rollouts?

4. Driver Safety

  • Do you run Motor Vehicle Reports (MVRs) each time you hire a driver and then again annually? Do you then assign driver training based on the MVR?
  • Do you have a real-time method of assessing driver risk and assigning relevant training?
  • COVID-19 Considerations: How will personnel changes made during the pandemic impact MVRs and training assignments?

5. Cost Containment

  • Do you have controlled authorization of maintenance and repairs?
  • Do you control fuel expenses with card restrictions and fraud detection?
  • Do you allow employees to use company vehicles for personal use? If so, do you collect a personal use charge?
  • COVID-19 Considerations: Did you make any maintenance parameter changes in response to utilization fluctuations? Is this the right time to re-evaluate?

6. Vehicle Downtime

  • Do you coordinate new vehicle orders with OEM production schedules to ensure delivery when you need them?
  • Do you have someone checking maintenance purchase orders for excessive or redundant work on the same vehicles that takes them off the road?
  • COVID-19 Considerations: How will you adjust planned orders and replacements as a result of any short-term utilization and liquidation decisions?

7. Capital Forecasting

  • Do you enforce a formal vehicle replacement policy? What are the criteria you use for replacement decisions (vehicle selector, driving pattern, operation, etc.)?
  • Do you maintain a consistent annual budget for vehicle replacements?
  • COVID-19 Considerations: How will you adjust your replacement strategy moving forward? Do you need to revisit your funding options?

8. Vehicle Remarketing

  • What index do you use to measure your used vehicle sales performance?
  • Do you allow employees to purchase used company vehicles?
  • COVID-19 Considerations: Did you liquidate any underutilized or aged vehicles in the last few months? How will changes in the used vehicle market impact your remarketing plans in the next few weeks and months?

Build your new fleet foundation

With the right tools and partner, you can better position your fleet to successfully align with business demand, and identify opportunities to restore best practices where possible.

Whether you’re a fleet veteran or someone who’s suddenly found themselves in this new role, ARI can help you evaluate your fundamental fleet structure to ensure your pandemic recovery plan will optimize efficiencies, control costs and mitigate risk for your fleet’s future. As you’re planning for the coming months, weigh in on our newest Road to Fleet Recovery poll to share your thoughts and instantly see responses from other participants.

With the entire world feeling so out of alignment these days, you’d think every link in your vehicle supply chain would be taking a beating too, right? Here’s the good news – many truck and equipment upfitters are operating at normal capacity or very close to it for now. How and when those conditions will change ultimately depends on other links, such as chassis and material availability, in your particular chain.

So what can you do right now? Developing a short-term plan for your Q2 upfit orders is your best strategy for fulfilling your company’s immediate vehicle and equipment needs. Then you’ll need a long-term approach for Q3 that addresses your 2020 recovery plans and sets up your company for the 2021 ordering cycle.

Let’s walk through the order-to-delivery steps to understand where the industry stands now, and figure out where you may need to adjust your future approach.

Orders

Can you believe that 80 percent of all North American automakers stepped offline the third week of March? We’re all hoping that production starts back up in May, but the decision to reopen for each OEM depends on public health conditions and how the factories plan to provide proper health protection for their workforce.

Don’t panic, and definitely don’t throw out your 2020 replacement schedule. Use it as your new starting point, adjusting as needed to align with the fleet demand you’re seeing right now. Is it going up or coming down? Whatever it may be, you may need to move orders out, delay some deliveries, and be ready for even more sudden changes.

When the assembly lines get moving again, it’s been said the OEMs plan to build all the orders they got before they shut down, and fleet orders will be at the top of their work piles. You should know, there’s a chance that orders for 2020 models could get bumped up to 2021 models. If you still need your Q2 orders to go through, you may be thankful to take whatever year is available as long as the vehicle overall meets your needs. Think of this as a short-term solution – part of your recovery strategy. Then make plans to talk with industry experts about your 2021 selector, to make sure your orders for next year are spot on for your fleet needs.

Upfitting

So far, most upfitters haven’t felt a huge hit by the OEM factories closing. That’s because they are still working with either the custom orders or pool vehicles that were already in-house when the pandemic hit.

But you could run into trouble if a key supplier cannot supply your upfitter with parts for your vehicles and equipment. Your upfitter may have to come up with another option, relying on their engineers to see what else can be done. Unfortunately, if there’s only that one solution for your truck, you might

have to wait a little longer. The upfitter will work with you to reset your delivery time frame and make every honest effort to get it done.

Aside from those one-off parts issues, until the standard inventory of vehicles, equipment and other materials dries up, upfitters can keep building. So for the short-term, there’s still a possibility your new vehicle upfit needs can be met. However, if the factories do not reopen before the upfitters’ inventories run out, that’s when you’ll feel the long-term impact. You may have to go back to the drawing board with your fleet partner’s engineers and analysts to sketch out a long-term plan for your new “not what I originally planned” normal.

In the meantime, you should be extra vigilant with your providers to fully understand what you are getting and when you are getting it. You don’t want any decisions to turn into unexpected surprises and the wrong vehicles and equipment. Everyone is coping with the disruptions, and it’s great when you can be flexible and patient right now, but you still need to retain as much of your business operations as possible. Your company is relying on you to keep the fleet strong through the recovery stage. If you need those specialized vehicles to get you there, hang in and push for what you need.

Delivery

Third-party transportation companies are stepping it up big time right now. They are grabbing what they can from the OEMS; they’re filling the void for railcars; they are working with upfitters and also filling gaps for dealerships whose operations are iffy. With many new players in the supply chain, everyone’s intentions are good, but the communication chain can experience some hiccups.

Stay in constant contact with your providers! Track your vehicles through every stage of the delivery process and ask as many questions as you need to if things start looking off track. Yes, delays will happen, but keeping everyone’s expectations in check is the key to staying organized and in control.

The link holding the chain together

So many things are out of our control these days. Looking at the big picture, the state of the auto industry plays a critical role in North American economies. Everyone is anticipating the day that the OEMs will open their doors; for everyone it will signify a big step away from this craziness. Realistically, when that happens, a bottleneck will form, probably as Q2 rolls into Q3.

Upfitters understand this and the challenges that you are facing with unexpected spikes or drops in your need for vehicles. Everyone keeps saying “we’re in this together.” You hear it everywhere, and that includes the upfitting industry who are committed to supporting your personal and professional wellbeing.

Communication is the link that helps hold your supply chain together. Your upfitters can help you manage short-and long-term goals by working seamlessly with your fleet partners on your ordering, upfitting, and vehicle management needs. When upfitters are right in there with your FMC, you’ll get faster answers, avoid fumbling, and mitigate delays.

And, there’s an upside. Today’s coping techniques are setting the stage for a better tomorrow via rapid innovation. Upfitters are seeing how video calls can speed up pilot reviews and design feedback sessions – and they cost a lot less and take up much less time than everyone traveling everywhere. We’re all going to emerge from the coronavirus as stronger, more agile people and companies.

What does the future look like?

It’s hard to tell how short short-term planning will last and when specifically we’ll transition to the recovery stage. The common phrase these days when looking toward the future is “in stages.”

Your ARI team is here to support you, and help reinforce the links in your chain through communication with your key suppliers. Please reach out to us with your questions or concerns.

When it comes to your business, we know that customers and the job at hand come first. But that can often mean that some of the behind-the-scenes necessities of fleet management can fall by the wayside. Especially driver training, which can be a major asset that can promote a safe workplace and also save your fleet money every year.

Vehicle accidents cost businesses around $60 billion each year, but dedicated driver training can reduce crash rates by 40 to 60 percent.

Are some of your drivers currently grounded due to work-from-home pandemic procedures? Maybe now’s the time to take advantage of those cost savings by using those extra hours to educate your team on safety measures on the road.

Driver training can be done entirely online, an advantage that is more valuable now than ever. Your drivers can work from anywhere, and can take the training when it’s convenient for them, be it after the kids go to bed or when they’re most productive early in the A.M.

Better yet, you can tailor your company’s driver training to each of your drivers, meaning that each hour spent learning is the most valuable it can be. There are three easy ways to keep training at the forefront for all drivers:

First day of school

The first step in customizing your training program is to give all of your drivers a skills assessment. This is usually done when a driver begins working with your company, but can be a great way to understand where each employee is coming from and how they view driver safety. ARI’s skills assessment is a 50 question online tool which asks the test taker to respond to real-life driving situations. It tests their knowledge of safe driving habits and judgement.

Fleet managers and the driver receive the results of this skills assessment. After that, the driver will begin receiving their customized training syllabus, built entirely around the results of the test, which looks at six key areas of driver safety:

It is also important to set explicit driving behavior standards through a vehicle use or driving safety policy. Your policy can be turned into an online policy module that drivers can take anywhere. The online policy module helps your drivers understand what is expected of your company, while also keeping them informed of your safety procedures as they move further their tenure.

Never stop learning

Now is also the time to consider refresher training, a great tool for seasoned drivers who need to stay informed in their roles. These training modules can be scheduled every quarter or month, depending on your company’s preference.

You want to make sure that your training program modules are specialized specifically for your fleet. That includes courses that work for your vehicles, be it cars and light duty, medium, or heavy duty. These modules also should be broken out even more depending on the driver, giving them training that works around the vehicle they’re in on a day-to-day basis. That includes programs for:

You can mix and match your modules to the vehicles in use (even motorcycles or bicycles) then adjust in time as positions or role expectations change.

Adjust and correct

In an imperfect world, accidents can happen. Training takes those incidents and turns them into learning opportunities, especially when training is designed to address the causes of accidents.

After a road incident, you have the chance to review what happened, and have training modules automatically assigned to the driver for preventable accidents. Automatic assignments reduce the time from when an incident occurs to when remedial action is taken.

This type of proactive behavior helps reduce the chance of accident occurrence, and also can help reduce insurance costs around incidents for the future. When utilized properly, training can keep your drivers safer and serve as a long-term cost savings measure for your company.

While we’d all prefer that our lives would get back to normal sooner rather than later, you can use this opportunity to organize your driver training program and build a safer, more cost-effective future.

Remember the days when you talked about ways to innovate and “think outside the box” with your fleet partners and industry colleagues? With the COVID-19 pandemic, there is no more box. Simple as that.

Today, fleet professionals are quickly learning how to perform a variety of planning acrobatics. While some businesses have slowed to a partial or full standstill, others are facing unprecedented growth and opportunity. Regardless of which scenario is playing out for your organization, we’re all facing the same challenge of navigating uncharted territory when it comes to vehicle expenses and allocated capital.

Starting from scratch…temporarily.

Now that you’ve addressed immediate fleet needs, such as driver distancing policies and vehicle cleaning procedures, it’s time to start looking ahead. The state of your industry, customer activity, and your company’s financial status will influence your next move. Are you trying to keep up with increased demand placed on your vehicles? Or are you facing the opposite challenge, where a slower business pace means that many of your vehicles aren’t fully utilized at the moment?

Your answer will help focus your short-term capital expenditure plan. With “closed until further notice” signs hanging on the doors of North American vehicle factories, now is a good time to build your temporary strategy.

Pay now, or pay later?

Your fleet’s capital expenses and operating expenses are always closely intertwined, and you’re familiar with maintaining a careful balance that works for your business. But that ideal replacement strategy you carefully ironed out is now freshly wrinkled thanks to the unplanned shutdown of OEM manufacturing.

So how can you address your immediate challenges without creating a future budgetary nightmare? Here are some additional actions to consider during your decision process:

  • Explore leasing as a way to reduce upfront capital expenditures. If your business usually prefers to purchase vehicles, leasing can help avoid increased operating costs and downtime even in the face of reduced capital availability.
  • Narrow your replacement scope. Prioritize the vehicles that pose the most risk to your operating cost budget, and make the most of your available capital.
  • Quantify value of liquidating underutilized assets. Injecting capital into your business to help weather current financial challenge is always an attractive option, but make sure you understand any temporary variations in the resale market.
  • Watch operating costs for aged and high-mileage vehicles. These are the vehicles you would have normally cycled out by now, whether you place orders or not. These vehicles can lead to trouble in the form of increased operating expenses.
  • Factor in the lower cost of fuel. While fuel prices are low now, once global markets bounce back, the cost to operate your older vehicles will increase as well. If you opt to keep these vehicles in service, you’ll need to account for the increased expense.

As your organization continues to adapt and respond to the uncertainty of COVID-19, here are four opporutnities to get started on controlling your fleet’s operating costs.