Coronavirus / COVID-19 Information

Putting people first is our normal course of business.

When things aren’t business as usual, we’re here to navigate challenging and unprecedented times with you – together. The Holman Way of doing business guides us to treat our people, business partners, and the community at large with respect and care. That empathetic mindset is the compass guiding our collective response to COVID-19.

ARI is considered an essential business. We continue to be fully operational and we’ve executed continuity procedures to support your fleet without compromising the safety of our people. This includes transitioning more than 95 percent of our workforce to remote workstations, and expanding flexible shifts to decrease volume and increase distance for onsite personnel.

On a daily basis, we’re engaging with industry suppliers such as manufacturers, maintenance providers, and fuel retailers to identify any possible service disruptions. We will continue to update this page with the latest information. Please visit the resource centers on our Canadian, UK, and German websites for local updates.

March 17, 2020 letter from ARI president Bob White

March 10, 2020 letter from ARI president Bob White

Fleet Industry Update

Latest news on the impact of COVID-19

ARI and our business partners are closely monitoring the impact that COVID-19 is having on our industry. Our Client Relations team will continue to communicate directly with our clients, and we will update this page with new information as we receive it.

Last Updated: April 4, 10:00 a.m. EST

Many states and tolling authorities are implementing temporary measures to limit the impact of COVID-19.

  • California. The Toll Roads in California have temporarily closed their customer-service walk-in center. Customer service is still available through their website or their app. In addition, tolls are suspended by Bay Area Toll Authority (BATA) on roads in northern California: I-580 Express Lanes, I-680 Express Lanes, and SR 237. This change is a result of a decline in traffic, and it frees patrol officers from Express Lane enforcement duties.
  • Illinois. The Illinois Tollway has suspended cash payments and closed their in-person customer service centers until further notice. Tolls will be collected by I-PASS, E-ZPASS, or the Tollway’s online payment portal. Customers without a transponder are encouraged to visit the Tollway’s website to calculate missed tolls within seven days.
  • New Jersey. Cash payments have been suspended on the New Jersey Turnpike and Garden State Parkway. Tolls are being collected by EZ Pass and mail-by-plate system.
  • Pennsylvania. The Pennsylvania Turnpike Commission has suspended cash payments effective Monday, March 16, at 8 pm. All tolls will be collected electronically by using E-ZPASS or the PA Turnpike Toll By Plate program. Officials caution drivers that they should be prepared for confusion at toll plazas while drivers adjust to this change.
  • Puerto Rico. AutoExpreso is closed until at least March 30. They will continue to charge for tolls in the meantime.
  • Texas. The Harris County Toll Road Authority (HCTRA) is waiving all tolls until April 3. Please note that these toll waivers do not apply to toll roads operated by other tolling agencies in the area. The Regional Tolling Agencies map shows the Houston-area toll roads and corresponding operating agency.

ARI anticipates other tolling authorities to suspend cash payments and close service centers. We encourage drivers to visit the websites of their their local toll authority for the latest information.

Last Updated: April 3, 10:00 a.m. EST

New York: New York City continues to issue various violations, but the dispute / hearing process has been suspended until further notice. Fines will not escalate during this time. ARI will continue to invoice clients for processed violations and violations that cannot be disputed. Once the dispute process is restarted, clients should expect to see violations with older dates and a potential surge, depending upon how quickly the city catches up with the backlog of disputes.

Last Updated: April 3, 10:00 a.m. EST

  • Audi: All Audi production facilities in Europe have begun to suspend operations. Impacts of this production stop are yet to be determined but will likely affect all carlines produced in Europe. In an effort to make sure your MY20 orders are produced, please inform your team to place any remaining MY20 orders by the end of the week( 3/27). Audi will go through and schedule as many as they can for production and simply convert anything they cannot place to MY21.
  • BMW: BMW is suspending European plant operations through April 19th.  This impacts sedan production (except 3-series) as well as X1, X2 and all MINI production.  The plant is Spartanburg, South Carolina, will be closed April 3 to April 19th. This plant makes the X3, X4, X5, X6, and X7 models. Additionally, the plant in Mexico will be closed from March 28 to April 19. This facility makes the 3-series sedans.
  • FCA: FCA has extended the closure of their North American plants until April 14. Shipments are continuing as normal for any vehicles built prior to the plant shutdowns.
  • Ford: Ford is delaying its plans to restart production in North America. The company had been planning on restarting production in Hermosillo, Mexico on April 6 and several US plans on April 14. Those dates have now been postponed until further notice.They will continue to accept orders, but production dates will be affected by the plant closures. Ford transportation continues to operate, but they report it is becoming increasingly challenging because end destination ramps are issuing embargoes and limiting the flow of additional units.Please note there was a decision made to delay this week’s scheduling for all vehicle lines because of unforeseen plant downtime/Op Plan changes due to COVID19.Ford North America is implementing a mandatory vacation for all salaried employees in North America through April 6, excluding specific areas and individuals that are identified as being business critical.
  • GM: GM is suspending all production in North America until March 30. It will take several days to complete the shutdown and operations will be evaluated weekly after that. GM will continue to accept orders and production dates will be affected by this action; the extent at this time is not known. Logistics will not currently be affected by the plant shutdown. Those vehicles built and available to ship will ship.
  • Hyundai: Hyundai Motor Manufacturing Alabama has suspended production after a team member tested positive for COVID-19. Some dealers in New York and New Jersey are not taking shipments, so vehicles there will be delayed.
  • Kia: Kia production is proceeding as normal. Corporate employees are working from home until March 30.
  • Mazda: Mazda product and plants are not severely affected with current production.
  • Mercedes Benz: The Van Division has temporarily halted production at its plants in Tuscaloosa, Alabama, and Charleston, South Carolina, until 4/6. Daimler has closed several manufacturing facilities in Europe affecting the passenger car group. The Van Division will provide an update later this week.
  • Nissan: Nissan has halted production at all North American plants until 4/6. Most of the corporate office is working from home and are available to support.
  • Subaru: Subaru is temporarily suspending production at all facilities in the United States and Japan. The facility in Gunma, Japan that makes the Forester and Crosstek will be closed from April 11 to May 1. The plant will reopen May 11 following a scheduled holiday. Subaru of Indiana Automotive, which makes the Ascent, Outback, Legacy, and Impreza, is shutdown until April 17 and will return to normal operations on April 20.
  • Tesla: Operations at the factory in Fremont, California, are temporarily suspended until further notice.
  • Toyota: Toyota has extended its production shutdown until April 17. They plan to resume production on Monday, April 20. Their service parts depots and vehicle logistics centers will continue to operate. They will continue to accept orders at this time. Headquarters employees are working from home.
  • Volkswagen: Volkswagen has suspended European production. Factories in Germany, Slovakia, Spain, and Portugal will wind down, as will components plants throughout in Europe. Production is expected to stop for two weeks, initially. Additionally, Volkswagen’s factory in Chattanooga, Tennessee, is closing from 3/23 – 4/5. This factory produces the Passat, Atlas, and Atlas Cross Sport. Volkswagen is closing its plant in Puebla, Mexico, from 3/30 – 4/6. This plant produces the Golf, GTI, Jetta, Jetta GLI, and Tiguan models.As of April 2, Volkswagen has decided to hold fleet courtesy delivery vehicles at port, and they are not shipping any vehicles to dealers until further notice. This decision was made due to a high number of dealers being closed or operating with limited staff.
  • Volvo: Volvo has halted production at plants in Torslanda, Sweden, and Charleston, South Carolina, until April 14. The plant in Ghent, Belgium is slated to resume operations on April 5. Volvo Car Americas commercial headquarters is operating fully remotely, including our Customer Care and Dealer Support teams. Volvo dealerships are operating in line with local government guidelines as it relates to their operations and opening hours.

Last Updated: April 2, 10:30 a.m. EST

  • 3 Custom Solutions: Business is operating as normal, and they have implemented relative directives from the CDC and applicable health agencies.
  • Adrian Steel / Adrian Road Redi: All production facilities are operating on schedule. Most office employees are working remotely.
  • Advertising Vehicles. Employees are working remotely. There are possible delays with the delivery of vinyl.
  • Altec: Altec production facilities are operating with regularly scheduled operations. Most office employees are working remotely.
  • AM Haire: Business is operating as normal. The company has implemented shift and work-schedule changes to support social distancing. Remote work arrangements are in place for Sales and Admin support and those programs will maintain adequate support for their clients and partners.
  • American Midwest Fleet: Installations/services that have already been scheduled will be rescheduled for late April. If an appointment has not been scheduled, they will schedule as soon as businesses resume normal operations. They are currently estimating the week of 4/20 or 4/27 to begin scheduling. They are not shipping any product at this time.
  • ARE: Limited operations due to availability of local installers.
  • Associated Graphics (AGI): Business operating as normal.
  • Auto Truck Group: All 11 Auto Truck Group production facilities are open with regularly scheduled operations. Most office employees are working from home.
  • Boss Industries: Business is operating as normal.
  • Brown Industries: Business is operating as normal. They have implemented changes to their work schedule to support social distancing and are deep cleaning their facilities.
  • Canfield Equipment Service: The company has suspended production operations at the plans in Warren, Michigan and Dundalk, Maryland until April 13. They no longer have capability to receive and ship vehicles and parts from suppliers.
  • Cargo Ease: Operations have been suspended through April 13. Their office staff are monitoring calls and emails so people can submit orders, but their shutdown period will impact lead times.
  • Crown Forklifts: Crown is open and complying with public health guidance. They have implemented new health and safety measures to help check the spread of COVID-19.
  • Curry Supply: The company plans to remain open and operate fully within the guidelines of state mandates.
  • Dejana. Dejana has extended the closure of their plants until 4/5. Sales representatives and internal support staff are working remotely.
  • Delivery Concepts: The company has halted on-site operations and production until April 8.
  • Demountable Concepts:  Business as usual. Their sales and service staff are working remotely, and they have taken steps to reduce the amount of interaction that occurs on the production floor by social distancing. They have established and implemented communication procedures for employees and managers to deal with circumstances.
  • Derive. Business is operating but all travel has been halted.
  • Designer Decal: Operations have been suspended indefinitely.
  • Doggett Machinery Services: Business is operating as normal. They have implemented social distancing practices in workplaces as well as additional cleaning and sanitizing procedures in their facilities.
  • Drive Products (GW Anglin, Voth, Del Divisions): Business is operating as normal, and they have implemented additional cleaning and sanitizing procedures throughout their facilities.
  • Driverge Vehicle Innovations: The business is operating as normal, and they have implemented relevant directives from the CDC and other health agencies.
  • ETI (Equipment Technology inc.): Their plant in Oklahoma City restarted production on 3/30. The installation team is resuming work on 4/6. They are also implementing social distancing practices, nightly cleaning of facilities, and other recommendations from health agencies.
  • Expertec: Business operating as normal and they are using virtual technology to meet with customers or suppliers as much as reasonably possible. They have also implemented additional cleaning and sanitizing procedures throughout their facilities.
  • Farmbro: Business is usual. Most office staff is working remotely.
  • Freightliner & Western Star Trucks: Business is operating as normal.
  • Great Dane Trailers: The plans in Danville and Elysburg, Pennsylvania, are closes as mandated by the governor. Customer pickup and delivering of trailers ceased on 3/21. The branch in Mt. Joy, Pennsylvania, is open for business because it provides a critical service to the transportation industry.
  • Highway Products: The business is operating as normal while instituting new policies to better ensure the health and safety of employees.
  • John Deere Construction & Forestry: Business is operating as normal.
  • Knapheide: All production facilities are operating on schedule.
  • Leavitt Machinery: The business is operating as normal, and they have implemented relevant directives from the CDC and other health agencies.
  • Legend Fleet Solutions. Business is operating as normal, and the company has implemented additional cleaning and sanitizing procedures. They report no issues with current or future orders.
  • Leyman Liftgates: Business as usual.
  • Link Belt Cranes: Business is operating as normal.
  • Masterack. Business is operating as normal.
  • MAACO: Business is operating as normal. They have implemented additional cleaning and sanitizing procedures throughout the facilities.
  • Mack/Volvo: Mack / Volvo is shutting down plants for two weeks, but the exact dates are currently TBD.  They encourage customers to contact their rep to determine exactly how they will be impacted.
  • Manning Equipment: Manning Equipment has suspended operations until 4/6.
  • MARCOM: Business is operating as normal, and they are delivering products at no charge. They have implemented internal changes such as social distancing practices and nightly cleaning of facilities.
  • Masterack: Business is operating as normal.
  • Mickey: Business is operating as normal with no plan to close.
  • Midway: Business is operating as normal.
  • Mobility Works: The business is operating as normal, and they have implemented relevant directives from the CDC and other health agencies. They are offering free delivery within the continental US and virtual appointments for commercial accessible vehicle customers.
  • Monroe Truck Equipment. Business is operating as normal. They have implemented social distancing guidelines, nightly cleanings of facilities, and rules to adhere to all health and safety mandates.
  • Morgan Corp: Production facilities in California, Connecticut and Ohio are considered “essential businesses”. The facilities in Pennsylvania were closed on 3/21 due to state mandate. However, traffic departments are open during standard hours for chassis drop off. Completed deliveries and the parts & service center in Morgantown is open. Customers with orders at PA plants will receive communications from Morgan to discuss them and delivery options.
  • Morgan Olson: Operations have been suspended through April 13.
  • Northland Equipment Company: Business is operating as normal. They are taking precautions by limiting exposure when dropping off vehicles.
  • Palfinger: Palfinger is operating as normal. They have implemented social distancing practices, nightly cleanings of facilities, and all national health and safety mandates.
  • Reading: Manufacturing plants are operating on schedule except for Bowmansville, Pennsylvania, which was shut down due to a state mandate. Contingency plans are in place in the event that a plant becomes compromised. They have petitioned to open a small crew in their facility in Reading, Pennsylvania.
  • Sabre Equipment: Business operating as normal.
  • Safe Fleet (Prime Design): Business is operating to meet customer needs. They are encouraging social distancing practices in the workplace.
  • Signature Graphics. The company is using staggered shifts to conduct business.
  • Signature Truck: Business is operating as normal. They are taking measures for swing shift work, which will have complete coverage and should not affect their output of trucks for customers.
  • Sliding Systems: As of March 23, production has been reduced to essential state-granted business only, with minimal crew working at limited capacity. All other production has been suspended until further notice.
  • Sterling: Business is operating as normal, but they have closed their showroom to the public.
  • Stellar Industries: Stellar Industries is temporarily closed until April 6.
  • Supreme: The plant in Jonestown, Pennsylvania is closed until April 6.
  • TAG / LEER: Production facilities in California are temporarily closed.
  • Time Manufacturing / Vesalift: The company is open for business while most support employees are working from home.
  • Toyotalift. Business is operating as normal.
  • Transport Graphics: The company is suspending operations from 3/30 to 4/13.
  • Utilimaster: Utilimaster has announced the following closings: Ephrata, Pennsylvania until further notice; North Charleston, South Carolina until March 30; Charlotte, Michgan until April 13; Bristol, Indiana until April 6; Saltillo, Mexico until further notice. The plant in Kansas City, Missouri will continue to upfit vehicles. The upfit sales and sales support teams have limited staff.
  • Vomela. The business is currently operating as normal, and contingency plans are in place in the event that something changes.
  • Warren Install. Business is operating as normal, and contingency plans are in place in the event that something changes.
  • Zoresco: Operations have been suspended until April 6.

Last Updated: April 2, 10:00 a.m. EST

United States

Several states have shut-down non-essential businesses, which impacts dealerships. This will impede a fleet management company’s ability to purchase, license, and deliver vehicles in these states. The best course of action is to contact the dealerships directly to confirm their current status.

Dealerships remain open in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, DC, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Louisiana, Maine, Maryland, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee (Knox County), Texas (El Paso), Utah, Virginia, West Virginia, Wisconsin, Wyoming.

Dealerships in the following states are only open for repair only: California, Connecticut, Delaware, Kansas, Kentucky, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oklahoma, Pennsylvania (some localities have shelter in place order), Tennessee (some localities have shelter in place order), Texas (some localities have shelter in place order), Vermont, Washington.

Canada

Dealerships remain open in all Canadian Provinces, although some dealership groups have closed. The best course of action is to contact the dealerships directly to confirm their current status.

Last Updated: April 3 10:30 a.m. EST

  • Bentley: Bentley has several hundred new chassis in stock, some of which are specific for ARI’s stocking program. There may be delays on the Isuzu FTR and N Series gas as Spartan Motors in Michigan has stopped assembly and shipping.
  • Big Tex Trailer World: The business is operating as normal.
  • Boyer Trucks: The service business is operating as normal, but the Parts Distribution Center has reduced hours for walk-in customers. Most office staff is working remotely.
  • DTNA (Daimler Trucks North America): DTNA is limiting production through April 6 at its plants in Mount Holly and Cleveland, North Carolina; the Gaffney Truck Plant in South Carolina; and the Portland Truck Plant in Oregon. Operations will be limited at Daimler’s Saltillo and Santiago truck plants in Mexico until April 14.
  • Freightliner & Western Star Trucks: Production has been halted until April 20.
  • Fuso: Fuso has not made any official announcements, but they have a good mix of gas and diesel trucks.
  • Hesse Group Cambli: They have suspended operations until April 13.
  • HFI Isuzu Truck Center: The business is operating as normal, and they have implemented directives from the CDC and other applicable health agencies.
  • Hino: Hino is having productions delays due to some certification with emissions, and adding the current virus conditions has not helped. They report that any orders that have been already placed without VINs will be moved to August production, regardless of the build date. They have limited ground stock but will do their best to source any needs.
  • Isuzu: Business as usual. Their gas and FTR plants are still in operation and the ports are still accepting chassis.
  • Navistar: Production at the plant in Springfield, Ohio is suspended until April 6.
  • Paccar (Kenworth/Peterbilt): The company has halted production of trucks and engines until April 13, but the plant Liberty Kenworth Plant will be closed until April 20. All dealer service centers are fully operational, and there is no effect on parts and service. They are not taking any bulk orders so they do not run low on supplies.
  • Rush Truck Centers: The company remains open for business while most support employees are working from home.
  • Valley Strong: Business is operating as normal. They have new and used vehicles available from Ford, Freightliner, Hino, Isuzu, and Western Star.

Our network of transporters is fully operational and accepting new assignments.

Last Updated: April 3, 10:00 a.m. EST

  • AAA: AAA remains open for business but will not be licensing after 3/19 due to the surge in DMV closures. The only exception is California; they have a dealer in that state that can tag and title vehicles.
  • Acertus: Acertus continues to be fully operational; however, as a precaution, they have a business continuity plan in place to minimize any operational disruption. Delays are likely due to shutdowns at state and local levels effecting licensing and titling.
  • American Transportation Company: They remain open for business. Drivers are taking extra precautions by sanitizing all high-touch surfaces on vehicles. Delays are likely due to shutdowns at state and local levels effecting licensing and titling.
  • Auto Driveaway: Auto Driveaway remains open for business. Drivers are taking extra precautions by sanitizing all high-touch surfaces on vehicles. Delays are likely due to shutdowns at state and local levels, effecting licensing and titling.
  • Cassens Transport. Cassens is operating but on a very limited scale. The terminal in Belvidere, Illinois is temporarily shutting down on April 6 until further notice.
  • MAMO: Remains open for business. They are seeing some of the drivers that like to go to the west coast backing off due to not wanting to fly home. Delays are likely due to shutdowns at state and local levels effecting licensing and titling.
  • PARS: PARS remains open for business. Drivers are taking extra precautions by sanitizing all high-touch surfaces on vehicles as well as encouraging “key flap” pickups and deliveries to eliminate any direct human interaction.They are experiencing transportation delays as the list of states ordering all workers in non-essential businesses to stay home in an effort to combat the spread of the coronavirus pandemic continues to expand.  This list currently includes Alaska, Arizona, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Rhode Island, Vermont, Virginia, Washington, West Virginia, Wisconsin, and the District of Columbia, as well as specific cities or counties in Florida, Georgia, Missouri, Pennsylvania, Tennessee, and Texas. These restrictions are severely impacting their ability to execute interstate driveaway moves.
  • Ready Logistics: Most states view transportation as an essential business, but there are restrictions in certain jurisdictions.
  • TSOA: Remains open for business and are currently working on a continuity plan. They have not encountered any high degree occurrences that would terminate their abilities to pursue deliveries in a timely manner. They are unable to issue temporary tags in Georgia, Massachusetts, Georgia, Hawaii, Texas, and Washington DC.

Last Updated: April 3, 10:30 a.m. EST

Our vendor network is functioning. Some local vendors have implemented their business continuity plans and are operating with reduced hours.

There have not been any widespread closures of facilities aside from Discount Tire locations on the west coast. Supply chain disruption remains a concern.

  • Belron: Belron is impacted by the governments of Quebec and Ontario imposing restrictions on business providing essential services. As a result of these restrictions and decreased volume, Belron is operating a limited network of 55 service centres in large cities and 84 service centres in rural areas. Please visit their website for a current list of available locations.
  • CARSTAR: Most locations are working reduced schedules.
  • Firestone Bridgestone: Has closed two stores in South Carolina and one in Louisiana, and all other locations are now closing at 4:00 or 5:00 pm daily. They are beginning to implement curbside, no-contact service
  • Goodyear: Good year has extended their production shutdown indefinitely due to OEMs shutting production and dealerships closing or operating with less staff. They anticipate that current inventory levels will support the significantly diminished demand. Goodyear service centers are operating 8 a.m. to 5 p.m., Monday through Saturday.Goodyear is also offering free DOT inspections to help keep fleets on the road.
  • Honk: Continues to be fully operational, but stranded drivers are no longer permitted to ride with tow truck drivers.
  • Kal Tire: Kal Tire is providing service to light-duty fleet vehicles and commercial trucks at all locations by appoinment only. They are only “emergency only” work on non-essential personal vehicles / retail sales at a select number of locations, which have limited operating hours.
  • MAACO: Most locations are working reduced schedules.
  • Meineke: Most locations are working reduced schedules.
  • Michelin: Has also announced plant closures but said that current inventory levels will support demand. The are dedicating part of their production capabilities to manufacturing PPE masks and ventilators.
  • Mr. Tire: Locations are closed on Saturdays.
  • PACCAR: Continues to produce parts. Customers are not able to buy in bulk, but service centers are fully operational.
  • Pep Boys: Is reducing store hours nationwide.
  • Road America: Is asking drivers to request an Uber or Lyft in lieu of riding along in the tow truck.
  • Road Canada: Is asking drivers to request an Uber or Lyft in lieu of riding along in the tow truck.
  • Safelite: Has closed its call center in Rio Rancho, New Mexico. Calls are being redirected to other Safelite call centers while they closely monitor service levels.
  • Take 5: Most locations are working reduced schedules.
  • Tire Barn: Locations are closed on Saturdays.
  • Tire Warehouse: Locations are closed on Saturdays.

Last Updated: April 3, 10:30 a.m. EST

Rental car providers are considered essential businesses and continue to be operational. There has been a significant decrease in demand.

Some providers have closed some locations. They continue to have nationwide coverage, but vehicles may come from a farther distance and take longer to arrive.

Companies should visit rental providers’ websites for an up-to-date lists of locations.

Last Updated: April 3, 10:30 a.m. EST

Fueling stations remain open and have been exempt from local closure orders. Our fuel card provider remains operational, including their ability to generate fuel cards.

COVID-19 and the corresponding government restrictions have had a profound impact on the used car market. Sellers, buyers, auction houses and transportation providers are adhering to the social distancing and infection prevention protocols recommended by the CDC. In certain markets, auctions and transporters are considered essential businesses and they continue to operate, although in somewhat limited capacities. There are some markets where auctions and transporters are not considered essential and in those cases our partners have been forced to temporarily cease operations.

Last Updated: April 3, 4:30 p.m. EST

  • ARI Remarketing. ARI does not require our remarketing personnel to be on-site in order to sell our client vehicles. We have been involved in remote selling for several years and are prepared to continue to sell vehicles with limited to no negative impact on sale times and returns.Some auctions have either closed completely or have put a temporary hold on sales and continue to accept new inventory for future sales. ARI is evaluating each auction location on a daily basis and making decisions to either send vehicles to those auctions to be held or diverting to nearby auctions that are open for business.Our overall strategy is to continue to expose inventory to the competitive bidding market and execute sales that balance price and speed of sale based on the new market dynamics. We are leveraging all tools at our disposal including our network of auctions, our industry leading presence on virtual bidding platforms, our proprietary equipment bidding platform and our recently improved employee sale platform.
  • KAR Global: KAR Global is running Simulcast-only sales at most of their U.S. and Canada locations until further notice as the coronavirus pandemic continues to evolve. While sales will run at their regularly scheduled times, vehicles will not run through the lanes and dealers will not be allowed on the premises. Bids can be placed online via Simulcast on ADESA.com, ADESA.ca or the ADESA Marketplace app.
  • Manheim: The company is running Simulcast-only sales at most of its U.S. locations following the ongoing public health and safety concerns of COVID-19. Manheim’s physical auction locations and digital channels are operational to service buying and selling needs. During sale day, seller representatives will be allowed to represent their vehicles through online seller tools.

The status of Departments of Motor Vehicles is changing rapidly, and ARI is making every effort to update this listing as quickly as possible. Drivers should contact the website of their local DMV for the latest information.

Last Updated: April 4, 10:00 a.m. EST

Alabama

  • Limited walk-in services at all DMV locations (mail-in only for Baldwin County)
  • 15 day grace period on March registration renewals (extended through May 15, 2020)

Alaska

  • Appointments only at all DMV locations

Arizona

  • Appointments only at all DMV locations.

Arkansas

  • The following locations are closed until further notice: Rogers, Gravette, Hamburg, McGehee, Augusta, Cave City, Manila, Ash Flat and Benton
  • Offices that are open may be operating with restrictions on walk-in, appointment and mail-in/drop-off

California

  • All branches are closed until April 2
  • California law enforcement to exercise discretion for 60 days in their enforcement of registration expiration dates (as of March 16th, 2020)

Colorado

  • All locations are closed until April 18
  • 30 day grace period on registration renewals
  • Counties are permitted to waive late fees
  • Dealers are allowed to issue a 2nd temporary tag
  • Counties are permitted to waive late fees
  • Denver has implemented a grace period for newly purchased vehicles that have not been registered until April 9.

Connecticut

  • DMV locations are closed until further notice
  • 90 day grace period on registration renewals
  • 90 day grace period issued for temporary tags

Delaware

  • No walk-in service at all DMV locations. They are servicing customers by appointment only, and only 10 people are allowed in the facility at a time.

District of Columbia (D.C.)

  • Closed until April 27, 2020 with only the Southwest Service Center location to remain open by appointment only at this time
  • 30 day grace period on registration renewals

Florida

  • Closed until April 19
  • The state has not announced a grace period at this time

Georgia

  • All DMV locations are closed until further notice
  • Grace period issued for registration renewal – Vehicle registrations that expire between March 16, 2020 and May 14, 2020 are being extended through May 15, 2020
  • Temporary tags expiring March 16 or after are valid until May 15

Hawaii

  • Significant closures in Honolulu and Hawaii
  • Branches in Maui county have reopened
  • Appointments only for open DMV locations
  • 60-day grace period in Hawaii county

Idaho

  • Grace period issued – vehicle registrations that are expired or will expire between March 1, 2020 and May 31, 2020, to be valid until June 30, 2020.

Illinois

  • Closed until May 1, 2020
  • 30 day grace period on registration renewals

Indiana

  • Closed until April 7, 2020
  • 60 day grace period on registration renewals
  • Late penalty fees are waived during this period

Iowa

  • Appointments only for all DMV locations
  • Grace period on registration renewals – registration expired Jan. 16, 2020 or later you do not need to renew your registration at this time. We suggest you wait until the declared disaster has ended.
  • Grace period includes temporary tags and registrations.
  • Grace period on initial licensing of new vehicles; the “Registration Applied For” placard is valid until the declared disaster is over.

Kansas

  • Closed until April 6, 2020
  • There is no grace period announced at this time

Kentucky

  • Significant closures with most county clerks’ offices closed
  • 90 day grace period for registration renewals and temporary tags

Louisiana

  • Closed until further notice
  • 60 day grace period on registration renewal
    • Registrations expired on or after March 9, 2020 but before May 10, 2020 is suspended until May 10, 2020
  • Extension on temporary tags expired on or before March 9, 2020 are extended to May 10, 2020

Maine

  • Closed until further notice
  • 30 day grace period issued for registrations and temporary tag
  • The 30 day grace period begins following the termination of the state of emergency.

Maryland

  • All Maryland DMVs are closed until further notice.
  • There is a 30-day grace period issued for registration renewals and temporary tags. The 30-day grace period begins following the termination of the state of emergency.

Massachusetts

  • All DMV branches are closed except the following locations: Boston/Haymarket, Brockton, Fall River, Lawrence, Pittsfield, Plymouth, and Worcester
  • The open centers are only allowing a certain number of customers in the building at a time, so there is limited walk-in availability
  • 60 day-grace period announced for March and April registration renewal; March extended to May 31, 2020 and April extended to June 30,2020

Michigan

  • All locations are closed until April 24
  • Late fees are being waived at this time

Minnesota

Mississippi

  • Closed until further notice (no grace period announced at this time)

Missouri

  • No adjustments or interruptions to service at this time
  • 60-day grace period for registration renewals

Montana

  • Limited walk-in services at all DMV locations

Nebraska

  • No walk-in services at Douglas and Lancaster county locations
  • Grace period announced for registration renewals and temporary tags
  • Governor Ricketts issued an executive order extending the expiration date of all DMV licenses, permits, and registrations (including temporary tags) on or after March 1, 2020 until 30 days after the executive order is lifted.

Nevada

  • Closed until further notice
  • 90 day grace period on registration renewals and temporary tags

New Hampshire

  • Appointment only for all DMV services (closing DMVs March 19 & 20 to train staff on appointment only operations)
  • Appointments will only be available at Concord, Dover, Manchester, Newport and Twin Mountain locations
  • 30-day grace period on temporary tags

New Jersey

  • Closed until April 12, 2020
  • 60 day grace period on registration renewals
  • 90 day extension on NJ temporary tags

New Mexico

  • DMV branches are closed until further notice and they are no longer accepting appointments
  • There are no announced grace period at this time but law enforcement is encouraged to not issue citations for expired registrations

New York

  • All DMV locations are closed until further notice
  • There is a 30-day grace period for all documents
  • All documents set to expire on or before April 19 are extended by one month

North Carolina

  • Appointment only for all DMV services

North Dakota

  • No walk-in service at DMV locations (mail-in or appointment only)

Ohio

  • Closed until further notice
  • No explicit grace period issued but law enforcement advised to use discretion due to closures and ability to renew
  • 90 day extension on OH temporary tags
  • The Ohio BMV is offering Hardship Temporary Tags valid for 90 days. They must be requested directly through BMV online service at www.oplates.com

Oklahoma

  • No walk-in service at all DMV locations (accepting appointment only)

Oregon

  • Closed until further notice
  • No grace period announced, but the DMV has asked law enforcement to exercise disrection

Pennsylvania

  • DOT branches are closed until March 30
  • 30 day grace period on registration renewals for Bucks, Chester, Delaware and Montgomery Counties at this time

Puerto Rico

  • Closed until April 12
  • 30 day grace period on registration renewals

Rhode Island

  • Closed until further notice
  • 90 day grace period on registration renewal expiring btw March 1 and April 30
  • 90 day grace period on temporary tag issued btw March 1 and April 30

South Carolina

  • All DMV locations are servicing customers by appointment only.
  • Grace period issued for all permits, temporary tags, and registrations – All documents expiring between 03/01/2020 and 06/30/2020 are extended until 07/01/2020

South Dakota

  • Closed until May 4, 2020
  • 30 day grace period on registration renewal
  • 30 day grace period on temporary tags

Tennessee

  • Closed until April 12, 2020
  • 45+ day grace period on registration renewal
  • Registrations that expire in March or April will be extended to June 15, 2020 as the new deadline.

Texas

  • Regional Service Centers are closed until further notice.
  • There is a significant impact to the County Tax Assessor offices. Please refer to https://www.txdmv.gov/covid-19 for current closures
  • Limited walk-in services at DMV locations
  • 60 day extension on TX temporary tags
  • All counties have been granted a temporary extension to obtain initial registration, renewal, and vehicle titling. In effect until 60 days after Texas DMV notifies the public of normal title and registration services resumed.

Utah

  • Various impact on services by DMV locations (incl. closures, walk-in limits, and appointment only)
  • You can visit https://dmv.utah.gov/contact for specifics on location availability

Vermont

  • No walk-in service at all DMV locations (mail-in only)
  • 90 day grace period on registration renewals

Virginia

  • All branches are closed until April 23.
  • 60 day grace period on registration renewals

Washington

  • Closed until March 23, 2020 (no grace period announced at this time)
  • VLO are contracted through county auditors an may be open

West Virginia

  • Closed until further notice (DMV HQ in Charleston will accept mail-in only)
  • 90 day grace period on registration renewals

Wisconsin

  • Closing March 20, 2020 and reopening on March 23, 2020 after deep cleaning of facilities
  • No walk-in service at all DMV locations (accepting appointment only)

Wyoming

  • Limited walk-in services (DMV allowing no more than 10 people in building; may vary by DMV location)

The situations impacting DMV operations has had an impact on all services especially the initial licensing of new vehicles.  As delays are impacting the completion of this critical task the states listed below have added extensions or adjustments to the temporary tag or permit process.

Last Updated: April 4, 10:00 a.m. EST

Colorado

  • Dealers can issue a 2nd temporary tag
  • Counties are permitted to waive late fees
  • Denver CO had implemented a grace period for newly purchased vehicles that have not yet been registered through April 9, 2020

Connecticut

  • All temporary tags obtained after 3/10 are extended for 90 days

Georgia

  • All temporary tags (TOP) set to expire after 3/16 are valid through 5/15

Iowa

  • Grace period on initial licensing of new vehicles, “Registration Applied For” placard will be valid until the declared disaster is over

Kentucky

  • 90 day grace period issued for temporary tag

Louisiana

  • Extension on temporary tags expired on or before March 9, 2020 are extended to May 10, 2020

Maine

  • 30 day grace period issued for temporary tag
  • The 30 day grace period begins following the termination of the state of emergency

Maryland

  • 30 day grace period issued for temporary tag
  • The 30 day grace period begins following the termination of the state of emergency.

Nebraska

  • All temporary tags obtained after 3/1 are extended 30 days
  • The 30 day grace period begins following the termination of the state of emergency

Nevada

  • All temporary tags expiring between 3/16 and 4/30 are extended 90 days

New Hampshire

  • All temporary tags obtained after 3/1 are extended 30 days

New Jersey

  • All temporary tags expiring between 3/13 and 5/3 are extended 60 days

New York

  • All temporary tags expiring on or before 4/19 are extended 30

Ohio

  • OH BMV offering Hardship Temporary Tag valid for 90 days, must be requested directly through BMV online service at oplates.com

Oregon

  • All temporary tags are extended until state of emergency is lifted (no specific timeframe provided)

Rhode Island

  • All temporary plates issued between 3/1 and 4/30 are valid for 90 days (grace period extended from 40 to 90)

South Carolina

  • All temporary plates/permits expiring between 03/01 and 06/30 are extended until 07/01

South Dakota

  • 30 day grace period issued for temporary tag

Texas

  • 60 day grace period issued for temporary tag
    • The 60 day grace period begins following the termination of the state of emergency

The Licensing & Compliance Team is closely monitoring the outbreak of the coronavirus and any potential impacts to service for our clients. The situations impacting IRP office operations are changing quickly and we will continue to post updates daily to ensure that we have captured the most up to date information available.

Last Updated: April 4, 10:00 a.m. EST

Alabama

  • Temporary waiver issued for IRP and IFTA if engaged in relief efforts
  • Extensions for March 2020 IRP Renewals

Arizona

  • No adjustments or interruptions to service at this time

Arkansas

  • No adjustments or interruptions to service at this time

California

  • March expirations are extended until May 15, 2020

Colorado

  • No adjustments or interruptions to service at this time

Connecticut

  • No adjustments or interruptions to service at this time

Delaware

  • No adjustments or interruptions to service at this time

District of Columbia (DC)

  • Waiving law enforcement on expired apportioned plates

Florida

  • IRP/IFTA registration requirements have been suspended for emergency relief efforts

Georgia

  • Georgia is waiving IFTA/IRP requirements associated with fuel permits until May 16, 2020 for vehicles providing direct assistance due to the COVID-19 emergency

Idaho

  • No adjustments or interruptions to service at this time

Illinois

  • Closed until March 31, 2020
  • 30 day grace period on IRP registrations

Indiana

  • Indiana has temporarily waived IRP and IFTA registration requirements
  • IRP registrations expiring March 31 or April 30 are extended until May 31

Iowa

  • Iowa has issued a temporary waiver until April 16, 2020 of IRP and IFTA requirements for commercial vehicles traveling through the state of Iowa

Kansas

  • 60 day grace period issued for IRP renewal
  • IRP requirements waived for relief efforts
  • Carriers can haul 10% over weight

Kentucky

  • 90 day grace period for IRP Renewals

Louisiana

  • 60 day grace period on IRP registration renewal

Maine

  • Closed until further notice
  • 30 day grace period issued for registrations and temporary tag
  • The 30 day grace period begins following the termination of the state of emergency

Maryland

  • Suspended enforcement against IRP units until further notice

Massachusetts

  • No adjustments or interruptions to service at this time

Michigan

  • Closed until further notice
  • Waived actions on expired units until end of April 2020

Minnesota

  • No adjustments or interruptions to service at this time

Mississippi

  • 30 day extension on renewals at this time
  • Suspended IFTA/IRP requirements for Motor Carriers engaged in relief efforts

Missouri

  • Temporarily suspending all IRP trip and fuel permit requirements

Montana

  • Montana is extending the March expiration dates of IRP license plates until further notice
  • Montana is relieving hours of service

Nebraska

  • Vehicle registrations that expire on or after March 1, 2020, are valid until 30 days after the lifting of the declaration of emergency
  • Late filing penalties and interest have been waived

Nevada

  • Temp waiver has been issued for IFTA/IRP units until April 15, 2020
  • Offices are closed

New Hampshire

  • No adjustments or interruptions to service at this time

New Jersey

  • 60 grace period on IRP renewals

New Mexico

  • Implementing a streamlined process for emergency expedited special permits that would allow motor carriers to transport a load up to 88,000 pounds

New York

  • All DMV offices are closed until further notice
  • IRP vehicle registrations and temporary registrations expiring on or after March 1, 2020 are extended through April 19, 2020

North Carolina

  • Temporary waiver of hours of service, permits fees for overweight and over-dimensional vehicles, and registration and licensing requirements in response to the pandemic COVID-19 emergency

North Dakota

  • No 60 day grace period on renewals

Ohio

  • No law enforcement action on IRP units until further notice

Oklahoma

  • Oklahoma is temporarily suspending the fees for oversize/overweight permits and registration licensing/operating authority requirements for vehicles involved in emergency support efforts  Oklahoma also requests the suspension of enforcement against registrants with expired plates

Oregon

  • Oregon is temporarily suspending the requirements for oversize/overweight permits, permits and interstate registration requirements for commercial transportation, trip permits, insurance requirements, and hours of service The suspensions apply to registrants providing relief during the COVID-19 emergency

Pennsylvania

  • Closed until March 30, 2020
  • Extending expirations for units

Rhode Island

  • No adjustments or interruptions to service at this time

South Carolina

  • Temporarily waive IRP and IFTA requirements for out-of-state vehicles
  • Extended registrations that expire March 1 through June, 30, 2020, until July 1, 2020

South Dakota

  • No adjustments or interruptions to service at this time

Tennessee

  • IFTA/IRP requirements are temporarily waived

Texas

  • Mailing in paperwork only
  • Will cause significant delays

Utah

  • Suspended IRP registration requirements until further notice

Vermont

  • 90 day grace period on IRP registration renewals

Virginia

  • 60 day grace period on registration renewals

Washington

  • Issued a temporary waiver of IRP, IFTA, 3-day trip, and special fuel permit requirements due to the COVID-19 virus

West Virginia

  • 90 day grace period on registration renewals

Wisconsin

  • No adjustments or interruptions to service at this time

Wyoming

  • Suspended IRP/IFTA requirements until further notice

Prevention Tips

Safety Tips for Fleet Drivers

Your health and safety is our first priority. ARI is working with our clients and partners to publish resources to help you mitigate the risk of COVID-19 to your employees. Drivers should follow guidelines published by the CDC and applicable health agencies, government mandates, and employer instructions.

Here are useful links to key COVID-19 resources for fleet teams and drivers: