How to successfully upfit vehicles and manage equipment

When your work vans and trucks are designed with the proper equipment to deliver solutions for your customer needs, your upfitting ROI includes more productive mobile employees and happy, loyal customers.

The Work Truck article “Pro Tips for Managing Equipment & Upfitting Lifecycles” helps fleet operators learn what is most important about the upfitting and equipment lifecycle management process.

The key to building effective vehicles is establishing trusted partnerships between the fleet team, the upfitter, and the OEM. Everyone does their part  to build a custom tool by blending what it does, with what it could do, to achieve what it ultimately needs to do. Those relationships are strengthened by clear, timely communications and streamlined processes, says Sean Otterberg, director of strategic account initiatives at Auto Truck Group.

“The upfitter should act in an advisory role, speaking collaboratively with the fleet stakeholders on how drivers are using the vehicles and then help the fleet create efficiency across all vehicles,” he said.

The article covers many more important areas of upfit management where partnerships and communication contribute to greater quality and efficiency, including:

The bottom line, according to Otterberg: “It’s about getting to the field, understanding what the technicians are doing, and then tapping into the engineering resources to make sure they are maximizing their efficiencies with the equipment, tools, and the installation and management of the equipment that will hold those tools.”

The pandemic has had significant effects on the resources and timing related to the truck and equipment supply chain. For a closer look at where things stand going into the summer months, you can refer to the ARI blog Ready, Set, Replace: Vehicle Production Leaves the Pit Stop.